- Experience with security management for the applications
- Experience with application backup and restore
- Experience with reading through application logs to work through problems finding root causes and rectifying.
- Experience with integration of alternative authentication providers such as Active Directory.
- Installation, Upgrade, maintenance and support of application components.
- Respond to and resolve tickets on technical issues related to these BI tools within defined SLAs.
- Co-ordinate with Vendor Support team for any unresolved issues and tool specific issues or hot fixes/patches.
- Responsible for Monitoring, reporting, and controlling server usage.
- Creation and maintenance of system documentation related to these technologies
- Identifying problems in advance and looking for continuous service improvements. Participate in problem management and come up with trend analysis on recurring incidents
- Strong communication and organizational skills.
- Ability to multi-task, prioritize and execute on assigned deliverables.
- Experience in managing and mentoring others in the team
- Partner with the DBA, Systems, Networking, and Middleware teams, Data Architecture, Business Intelligence team to facilitate issue resolution
- Knowledge of ITIL practices Qualifications
- Additionally, he/she will be responsible for patching, Security, Release upgrades, LDAP, Restarts, Performance, Configuration and Promotion management for respective tool/technology.
- Must have 4+ years of Experience in at least two of the above stated BI/DW
- Good to have knowledge about rest of the technologies Additional Information All your information will be kept confidential according to EEO guidelines.#J-18808-Ljbffr
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Bi/dw admin - München, Deutschland - Krg Technology Inc
