Aftersales Warranty Specialist - Leinfelden-Echterdingen, Deutschland - Da Vinci Engineering GmbH
Beschreibung
Your tasks:
- Support in the development of the warranty strategy for the European Sales Company and create regional warranty policies for Europe Legal Entities
- Identification of problems and forthcoming issues for constantly improving process efficiency
- Develop a warranty audit strategy and prepare warranty audits based on analysis of warranty data and KPI results.
- Implement benchmarking and analysis of market and competitor data to understand warranty trends
- Coordinate the monthly reporting for EU markets based on the data collected
- Support of the European Legal Entities as contact person for warrantyrelated topics (claim processing and technical expertise)
- Interaction with engineering and quality team (HQ) for quality issues
Your profile:
- University degree in Engineering or Finance
- 2+ years of operative experience in the area of warranty workshop processes as well as respective rules and guidelines
- Experience with implementing KPI's, controlling methods and onsite audits
- Proven automotive technical Know-How, preferably with electrical vehicles
- You have fun working with numbers
- Fluent English, fluent in a second European language or Mandarin is a plus
- Willingness to travel as part of your job
You can expect:
- Experience in exciting and international projects
- Continuous salary development
- Da Vinci Corporate Benefits
- Onthejob training and language courses
- Appreciation, motivation and commitment
Referenznummer:
18189
Kontakt:
Frau Anja Schoser
Da Vinci Engineering GmbH
Hauptstätter Straße 149
70178 Stuttgart
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