Account Specialist - Berlin, Deutschland - Rakuten

Beschreibung

Job Description:

KEY RESPONSIBILITIES- Supporting 8-15 Accounts lead by Account Managers and Managers alike- Timely and satisfactory execution of administration of client programs, contributing to client satisfaction and the achievement of client and Rakuten Marketing revenue goals.

- Monitoring affiliate queues to ensure timely queue management by Affiliate Reviewers- Supporting partner outreach- Learning and understanding how to use our technology- Managing internal resources using them effectively and helping Account Managers provide a high level of service for the client Reviewing a selection of partnered affiliate websites to identify optimization opportunities

MINIMUM REQUIREMENTS (Knowledge, Skills, Abilities)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Technical Comfortable using Excel- Ability to learn PowerPoint and Rakuten Marketing tools and processes

Personal effectiveness- Highly organised- Proactive - continually looking to improve own role and that of your clients- Responsiveness - getting back to clients within 24 hours

Communication- Excellent written and verbal communication- Strong interpersonal skills

Results focus- Detail-orientated- Proof that you can work towards a deadline

Teamwork- Ability to work well as a team and prioritise your workload based on company's goals

Understanding of business- Basic understanding of the online (and more specifically affiliate) marketing sector