Key Account Specialist - Hamburg, Deutschland - Ocean Network Express

Ocean Network Express

Geprüftes Unternehmen

Hamburg, Deutschland

vor 2 Wochen

Geschrieben von:

Lena Wagner

beBee Recruiter

Beschreibung

KEY ACCOUNT SPECIALIST (INSIDE SALES) M/F/d

JOB PURPOSE & PRIMARY JOB RESPONSIBILITIES

In this role you will be responsible for complementing and supporting Key Account Executives activities for designated Regional and Local Key Accounts.

Smooth customer and service oriented performance for designated key accounts
Proactive account management incl. followup on sales leads
Make quotations to customers for designated accounts incl. followup
Negotiate prices and secure best cargo mix
Produce and update ratesheets
Active communicator with international internal as well as external stakeholders
Escalation point for enquiries or complaints
Liaise cross functionally to overcome operational issues
Ensure compliance with company rules
Promoting ecommerce platform and selfservice tools as applicable

REQUIRED SKILLS AND COMPETENCIES

A minimum of 3 years of professional shipping experience preferably within Inside Sales/Key Account
Distinct customer and service focus
Persuasive, target and result oriented, competitive with strong communication and negotiating skills
Advanced MS Excel skills and a strong administrative focus
Broad shipping knowledge with cross functional and commercial mindset & knowhow
Business fluent in English and local language
Strong digital orientation and growth mindset

WHAT WE OFFER