Working Student for Complaint Management - Berlin, Deutschland - N26

N26

Geprüftes Unternehmen

Berlin, Deutschland

vor 2 Wochen

Geschrieben von:

Lena Wagner

beBee Recruiter

Beschreibung

About the opportunity:

Join our Complaint Management & Prevention (CMP) team as a "WorkingStudent". You will be working alongside the German team inside of theCMP department assisting with a variety of tasks.

Our CMP is working with almost every department within N26, that's why it's a good place to get to know N26 as a whole in a short period of time.

In this role, you will:

Performing usual administrative tasks in back office
Entering the new incoming complaints from authorities and lawyers
Assisting specialists with research needed for answering complaints
Communication with different stakeholders from different departments while doing research
Assisting in additional tasks as specified by your line manager
Supporting at team wide projects

What you need to be successful:

Currently enrolled in a Bachelor's or Master's program in Business,Law, Economics, etc.
Ideally, already gained first working experience (preferably in the area of banking / financial services or consulting)

Skills:

Strong interpersonal, analytical and problem solving skills
German (native speaker), English (mandatory, fluent), Spanish or French as a bonus
Organizational and communication skills
Desire to optimize processes and workflows
Team player who likes to work in a highly motivated team and with a high degree of autonomy
Ability to quickly understand new and complex topics
Willingness to go the extra mile to get ideas and find solutions proactively

Traits:

Actively help yourself (and others) be successful.
Continuously learn and challenge the status quo.
Think globally, act locally.
Strong bias for action.
Give and receive open, direct and timely feedback.

What's in it for you:

Accelerate your career growth by joining one of Europe's most talked about disruptors.
Employee benefits that range from a competitive personal development budget, work from home budget, discounts to fitness & wellness memberships, language apps and public transportation.
As an N26 employee you will have access to a Premium subscription on your personal N26 bank account. As well as subscriptions for friends and family members.
Vacation days vary depending on your location of work. Additional day of annual leave for each year of service.
A high degree of autonomy and access to cutting edge technologies all while working with a friendly team of peers of diverse nationalities, life experiences and family statuses.
A relocation package with visa support for those who need it.

Who we are:

N26 has reimagined banking for today's digital world.

Technology and design empower everything we do and it's how we are building the global banking platform the world loves to use.

We've eliminated physical branches, paperwork, and hidden fees for an elegant digital experience and supreme savings.

Giving people the power to live and bank their way is what gets us out of bed in the morning and inspires the work that we do.

Founded in 2013, N26 now has 7 million customers in 24 markets. We employ more than 1,500 employees across 3 office locations in Berlin, Vienna and Barcelona. Besides the main offices, N26 also has local offices in Paris, Madrid, Milan, and São Paulo.

N26 is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status or disability status._