Salesforce CRM Administrator - Munich, Deutschland - AutoScout24
Beschreibung
You want to have
true impact working in the fast-paced environment of a start-up with best-in-class-colleagues and the financial resources and security of Europe's leading automotive classifieds? You bring relevant Salesforce CRM administration experience from an entrepreneurial and digital environment, and you are smart, hungry, and rolling up your sleeves? You want to support our international user community, as well as roll out and train new features? Then join our CRM Team as a Salesforce CRM Administrator.
appreciate different lifestyles and cultural backgrounds and welcome diversity as a strength. We know that mixed teams work more successfully. Our organization is made up of more than
50+ different
nationalities, all working together inclusively and respectfully.
What you'll do
-
Administer our AutoScout24 Salesforce orgs, maintaining e.g., user records, profiles, permission sets, roles, provide reports & dashboards to users
- Be the
key contact for our users, supporting issues, educating them in the use of Salesforce and qualifying incoming bug or change requests - Be a
trusted partner of our Salesforce development and CRM process manager teams in discussing, implementing, testing, and deploying new features, as well as for the business - Manage mass data uploads and exports
- Support, configure, and maintain
Apps installed to extend the functionality of our CRM
What you should bring
- Experience as a Salesforce Administrator (Sales Cloud and Service Cloud), preferably in the
Tech Industry: - The mindset of a dedicated
problem solver with a forensic skillset to determine the root cause of issues and fix them - Knowledge in
Jira for tracking issues, tasks, stories, and epics, as well as
Confluence for documenting your work - Previous experience in close collaboration with Salesforce developer and CRM process manager teams and the
according task sharing: - Supportive mindset to help and train key users and users
Structured, diligent and independent way of working and a high level of
commitment and trustworthiness
- Effective
interpersonal and
communication skills, fostering joint problemsolving within and across teams as well as with
management: - Fluency in
English and German,
other European languages beneficial
If this appeals to you but you are in doubt about how exactly your skills match our requirements - we value personality, ambition and an open mind.
AutoScout24 offers benefits that allow our employees to work as freely and effectively as possible. We provide flexible office attendance and working hours and state of the art, modern offices to name a few. Our goal is to support you in doing your best work. Learn more about AutoScout24 and our unique, and meaningful benefits here.
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