Regional Trainer - Munich, Deutschland - Solera
Beschreibung
The Role
Reporting into the Regional Training Manager, this is the expert role delivering training and content for either classroom or remote delivery.
What You'll Do
- Delivers product specific training both classroom and remotely, some aspects will require automotive experience, particularly from the bodyshop segment.
- Develop training courses that are fit for the local market, keeping content relevant and regularly refreshed.
- Expert across the Solera products which are being trained, keeping up to date with product enhancements and able to discuss with customers.
- Support the Sales team with closing training opportunities as the SME for training.
- Collaborate with other Professional Services team members in the country/region, particularly when involved with major projects eg; supporting migrations of customers across the Solera platforms.
- Work to KPIs on the quality of the training delivered and to ensure customer satisfaction.
- Collaboration with Sales and Rev Ops to ensure revenue targets are met.
What You'll Bring
Key Competencies
- Exceptional customer facing skills, in some cases this role will interact directly with more customers than any other role across the regional/country business.
- Experienced trainer of software products, or from a learning and development background.
- Automotive experience will be essential for some product sets.
- Strong interpersonal skills and passionate about collaborating and communicating.
- Ability to build content and presentations, to support training courses.
- LMS & elearning experience.
Language:
- German (required)
Willingness to travel:
- 50% (required)
Work Location:
On the road
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