Senior Experience Designer Innovation Hub - Bonn, Deutschland - Deutsche Telekom AG

Deutsche Telekom AG
Deutsche Telekom AG
Geprüftes Unternehmen
Bonn, Deutschland

vor 3 Wochen

Lena Wagner

Geschrieben von:

Lena Wagner

beBee Recruiter
Beschreibung

Your task:


  • You decompose ambiguous strategic goals into customer experience outcomes; you ensure the team understands and executes to deliver results. You generate and communicate strategic analysis and business insights incl. validation of customer value.
  • You Work as an experience leader and quality gate keeper in innovation projects and support progress against project milestones to help ensure timely execution of project deliverables
  • You translate trend, user needs, business requirements and technical capabilities into a meaningful and captivating experience that is visually exciting, easy to use, and emotionally engaging.
  • You act as expert on our products and customer journeys and offer exceptional customer service, proactively spotting problems before the occur
  • You create concepts and visualizations of information through structured tools like information architecture, storyboards, user stories, flowcharts, site maps, wireframes and concrete specifications and requirements

Your Profile:

You hold a degree in the area of design in combination with significant professional a in UX design. You have 7+ years of professional experience in this job.

You are also able to demonstrate the following knowledge and skills through a compelling portfolio of work examples:


  • A thought leader with ability to inspire team members with Uptodate knowledge in the newest UX trends and new interaction paradigms (e.g. VR, AR, Voice)
  • An expert communicator, brimming with positivity, warmth, and empathy, and a customercentric mentality, able to communicate effectively successfully across all levels within the organization, including board level
  • Strong knowledge and capabilities in user experience (UX), user centered design (UCD), information architecture and interaction Design.
  • Expert knowledge in design, concept development and customer centricity. Mindset and experience to understand exactly what customers need and want.
  • Expert knowledge in holistic view development, process/technology understanding and stakeholder management Fluent in English, German is a plus

About us:


We feel as much at home in Bonn as we do in the 50 other countries around the globe where we provide our services.

As one of the leading telecommunications providers in Europe, we also have a footprint in the markets in Asia and the United States.

We're on our way to become one of the industry's top service companies and want you to help us to get there.

Mehr Jobs von Deutsche Telekom AG
Alle Jobs von Deutsche Telekom AG anzeigen