Assistant Key Account Management Retail - Duesseldorf, Deutschland - Lotus Bakeries
Beschreibung
DuitslandDüsseldorf
To strengthen our team in Düsseldorf (Derendorf) with currently 14 employees, we are looking for an Assistant to our retail Key Account Management team (full-time)As the contact person for the assigned key accounts, you will support the key account team in handling regular day-to-day business.
Functiebeschrijving:
- Support in looking after the assigned food retail customers
- Correspondence with trading and logistic partners as well as the headquarters in Belgium
- Maintenance of customer master data/hierarchies, prices and conditions (SAP)
- Order processing and coordination (SAP) in coordination with the logistics department and key account management
- Provision of relevant turnover/sales reports and special analyses
- Support in the preparation of customer appointments as well as maintenance, followup and evaluation of campaign agreements
- Independent maintenance, billing and documentation of condition agreements as well as responsibility for customerspecific invoice control & tracking of open items
- Customerspecific complaints management
- Processing and processing of end consumer concerns and complaints
- Internal inventory management of goods to process customer and enduser inquiries
- Coordination of office processes, mail processing, testing and independent management of office supply for the Düsseldorf location as well as support with vehicle fleet management and general contracting
- Coordination of tasks and coordination processes in the context of team events, etc. Acceptance of inquiries via our switchboard
- Ensuring communication with all team areas, also internationally
Profiel:
- Bachelor or commercial administrative training
- Knowledge of working with SAP and MS Office
- Very good knowledge of German as well as good knowledge of spoken and written English
- Initial experience in the FMCG sector
- Very good commercial understanding
- Pleasure in organization paired with commitment and handson mentality
- Very good communication skills and enjoy working in a team
- Team spirit (TOP
Values Lotus Bakeries:
Team Work, Open Dialogue, Passion)
Aanbod:
- Permanent position in a modern working environment in Düsseldorf
- Training as needed for relevant programs
- Pleasant working atmosphere and flat hierarchies in a highly motivated team
- A wide range of tasks and opportunities to individually shape the company's success
- 30 days vacation, team workshops & joint activities
- Flexibility with the option of working from home one day per week
- And because we love our brands & products, we enjoy them every day in the office
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