Desktop Support - Duesseldorf, Deutschland - KNN IT
vor 6 Tagen
Beschreibung
Job Overview
We are looking for a skilled and professional Desktop Support Engineer with relevant 3+ years of experience in Dusseldorf, Germany to assist our client on site for a future project.
Date:
April, 2023
Contract length 4 months (extendable)
Contract Type Freelance
REQUIREMENT:
- Resident visa.
- Work permit.
- B2 or above German language
You should have proficient knowledge to provide technical assistance to our clients and good communication skills. You should also have the ability to upgrade, install and troubleshoot software related issues.
Scope of Work:
- Desktop imaging
- New machine setup, PC refreshes, and Hardware replacements
- Provide Level 2 IT Support for all employees (onsite)
- Laptop/Desktop[ trouble
- Provide occasional level 1 technology support during highdemand periods (incidents/outages, enterprisewide deployments, etc.)
- Initial troubleshooting of the network issues
- Port testing, Bandwidth monitoring, Shared drive issues, etc.
- Incident Management
- Responding, tracking, resolving, and reporting of escalated/assigned
- Provide the second line of defense for enduser computing support within IT
- Track IT assets and follow the inventory management guidelines
- Desktops, Laptops, Tablets, and other peripheral equipment
- Develop positive relationships with the business and other functions at all levels
- Experience with: Deploying, updating, optimizing, and troubleshooting in O365 minimum handling VIP end users
- good communication skills
- Minimum 3 years of experience
Salary:
Up to 3,800.00€ per month
Ability to commute/relocate:
Düsseldorf:
Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Where in Germany are you located?
Language:
- German (required)
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