Personalberater (M/w/d) - Hamburg, Deutschland - NES Global Deutschland GmbH / NES Fircroft
Beschreibung
MSP Recruitment Programme Management SpecialistThe Recruitment Programme Management Specialist is
responsible for the day to day operations and management of MSP services. This
includes managing client relationships and MSP resources; ensuring teams are
achieving results, distributing resource responsibilities for appropriate requisition
coverage, and serving as the escalation point for daily operations. The
Programme Management Specialist has the primary goal of ensuring ongoing
success of the MSP programs.
Aufgaben
Responsibilities:
- Responsible for managing relationship with local hiring managers and managing their
- Record and maintains information regarding recruitment agency performance and hiring manager requirements.
- Responsibilities will include carrying out vacancy qualification meetings with hiring managers, briefing 3rd party suppliers, screening incoming CV's, scheduling interviews with hiring managers, on boarding and contractor management activities. Manage local relations with client and agencies.
- Work across multiple jurisdictions in EUROPE
- Assure customer satisfaction and resolves all local issues with customer and agencies.
- Monitor successful achievement of local service level agreements
- Provide
- Conduct resource planning with the customer to anticipate future recruitment needs
- Use market data and a competitive bidding process to control the customers cost
- Work in line with SLA and KPI requirements and expectations of NES
Qualifications:
- Appropriately manage the customer need
- Vendor Management Service/Managed Service provider experience
- Staffing industry experience
- Ability to communicate effectively in writing, verbal, interpersonal, and in
- Be able to adapt and work with different cultures and working practices
- Able to interact and communicate with all levels of management and staff
- Analyze and present complex data to clients
- Detail oriented, critical thinker, problem solver
- Strong communication and customer service skills with ability to lead colleagues and
clients
We are looking for a recruitment professional to cover several countries in the EUROPE region, and should possess excellent recruitment process knowledge, stakeholder management experience and is comfortable working
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