Salesforce Consulting Lead - Berlin, Deutschland - Best Heads - Talent Solutions in eCommerce & Payments
vor 1 Monat
Beschreibung
Our client is the most-visited general classifieds in Germany and growing at speed.Currently, they have more than 45 million live ads and 35 million unique visitors per month - with the majority on mobile devices.
Customer centricity and passion for their products is what helps them to develop their platform. The agile environment, weekly usability tests, prototyping and multi-functional teams make their product better each day.Customer centricity and passion for their products is what helps them to develop their platform. An agile environment, weekly usability tests, prototyping and multi-functional teams make their product better every single day.
If you're passionate about joining a purpose driven community that is dedicated to building an ambitious and diverse work environment, join this company.
Our client is part of a global online classifieds group and sustainability leader with 40+ products in 15 countries and they are looking for a professional individual with people management experience to join their team as Salesforce Consulting Lead (M/F/d)Tasks
- Lead and develop the Sales Force Consulting team (4 FTE)
- Local product ownership of Salesforce CRM system for the company's B2B customer base (Sales Cloud & Service Cloud)
- Collaborate with crossfunctional Business Unit leadership team to align business needs with functional planning and prioritization
- Key contact and coordinator for collaboration with our Amsterdambased global infrastructure team that is responsible for our Billing and CRM systems
- Drive continuous systembased process improvements
- Lead / supervise local implementation efforts of major CRM projects
- Supervise support of Sales and CS teams, providing performance dashboards and reporting
- Supervise quality monitoring of system data
Requirements:
- (Virtual) team management experience and leadership: minimum of 3-5 years
- Passion for translating business requirements into technological solutions
- Prior proven experience as a partner bringing together Business & Technology teams
- Experience in navigating multiple stakeholders across a larger organizationtional team
- Collaborative, teamoriented, serviceoriented approach to complex challenges
- Project management knowledge, ideally experience in agile and/or crossfunctional teams
- Strong analytical skills as well as attention to detail
- A selfstarter personality who takes ownership and accountability
- Experience in navigating multiple stakeholders across a larger organisation
- Business fluency in English, German skills are a plus
Benefits:
- Opportunity to shape the way we work. Your feedback and opinions are valued at all levels of the organization
- Benefits including stock purchase plan and annual bonus plans
- Flexibility to work when and how you want flexible hours, autonomy to set your own agenda, choice of phone and computer
- Smart Working Policy work remotely some of the time, balanced with time in the office together with your team between 5 and 45 days per quarter in the office depending on each team. (Please clarify this for your team during your first interviews).
- Career development, including individual training budget and language classes
- 28 days of holidays
Covid-19: We're reviewing the situation on a regular basis to ensure that we follow all local government guidelines and put the health of our people first. All interviews are currently taking place virtually.
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