Country Customer Service - Berlin, Deutschland - Bruno Interior GmbH

Bruno Interior GmbH

Geprüftes Unternehmen

Berlin, Deutschland

vor 3 Wochen

Geschrieben von:

Lena Wagner

beBee Recruiter

Beschreibung

About the role

As Country Customer Service & Operations Specialist France, you will be responsible for managing the daily operations of our activities in the French market.

You will be the first point of contact for our customers as well as logistics and delivery partners. You strive to achieve a stellar experience for our customers and help establish the BRUNO experience in France.

As part of the International Markets team, you play a vital role in the development of BRUNOs international footprint which - as of today - includes the Netherlands, France and the United Kingdom.

You collaborate closely with the country specialists from the aforementioned other markets as well as other teams internally.

Your tasks

Forwarding orders to our logistics partners to ensure an ontime delivery performance
Working closely with the marketing and business development teams on strategic and operational projects
Providing support in the buildup of local partnerships, such as offline showrooms or online affiliate partners
Serving as first point of contact for our local partners to ensure smooth operations
Providing support in the translation of marketing materials and general online & offline content
Develop and enrich standard documentation and processes for the French market

Your qualifications

Ideally, you possess a degree in the field of ecommerce, economics, communication, media sciences or a comparable qualification
You bring with at least first professional experience in a customercentric role
Ideally, you bring with a basic understanding of logistics or operations in a digital business
You have a customercentric mind and enjoy solving problems
You are an organizational talent who enjoys juggling multiple tasks
You are a native speaker or are fully fluent in French
In addition, you are either fully fluent in English or Dutch
Basic knowledge of German would be a plus, but is not a requirement

We offer

A deep insight into how a successful startup works
A high degree of responsibility and the opportunity to work on a wide range of topics
A nice office in the heart of Berlin at the corner of Torstraße and Friedrichstraße
A flexible setup with 50% home office work, if desired
Room for development and growth within your role and the Company
A friendly working atmosphere and flat hierarchies
Fair compensation, team events, employee discounts as well as fresh fruit, snacks and drinks
This role is available in a fulltime or parttime setup (at least 30 hours per week)

Salary: 30,000.00€ - 36,000.00€ per year

Language: