Cloud Solution Architecture - Munich, Deutschland - Microsoft

Microsoft

Geprüftes Unternehmen

Munich, Deutschland

vor 3 Wochen

Geschrieben von:

Lena Wagner

beBee Recruiter

Beschreibung

We are looking for a passionate
Cloud Solution Architect (CSA) focusing on Azure Infrastructure to join the Customer Success team.

As part of this role, you will be responsible for technical customer engagements, working with exciting projects within the Microsoft Azure customer base.

This customer-facing position is a hands-on technical role spanning across design, build, and operations with a focus on issue resolution to remove customer technical obstacles and adoption challenges.

You will leverage your technical expertise to help customers to realize their objectives.

With over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience.

Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide a differentiated and connected customer experience.

Microsoft's mission is to empower every person and every organization on the planet to achieve more.

As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals.

Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities:

Customer Centricity

Customer Satisfaction

Develop deep relationships with key customer IT decision makers, who drive longterm cloud adoption within their company to enable them to be cloud advocates. Be the Voice of the Customer; Share insights and best practices and connect with Engineering teams to remove blockers.
Customer/

Partner Insights:

Provide feedback & insights from customers/partners back to the relevant MS teams including Product Groups, to enable continuous improvement.

Business Impact
Delivery Excellence
Own committed pipeline and ensure delivery in alignment with customer expectations.
Consumption (Cloud & Support) growth: Develop opportunities to drive Customer Success business results by working with technical decision makers to ensure they understand Microsoft's Azure Infrastructure value proposition and get value from their investment in the Microsoft technology.
Architecture Design and Deployment
Run Architectural Design Sessions to build plan for implementing solution governing design in line with customer business goals and their technical environment. Use CAF Landing Zones to rapidly enable migrations and help build customer resiliency.

Technical Leadership

Learn It All: Demonstrate Self Learner mindset through continuous alignment of individual skilling to team/area demands and Customer Success goals
Accelerate customer outcomes: Engage in relevant communities to share expertise, contribute to IP creation, prioritize IP resure and learn from others to help accelerate your customers transformation journey.

Qualifications:

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Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field
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AND 5-7+ years 'experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting