Turkish Customer Service Coordinator - Berlin, Deutschland - Tiens

Tiens

Geprüftes Unternehmen

Berlin, Deutschland

vor 3 Tagen

Geschrieben von:

Lena Wagner

beBee Recruiter

Beschreibung

The TIENS Group Co., Ltd.

is a multinational conglomerate, integrating industrial capital, business capital and financial capital with its scope of business covering biotechnology, health management, hotel and tourism industry, education & training, e-commerce and finance investment, etc.

With its business reaching over 190 countries, TIENS Group has set up branches in 110 countries & regions and has established strategic alliances with top-ranked enterprises from many countries.

TIENS Europe Region is currently active in more than 20 markets.

Tasks

Work directly with the TIENS Sales Manager for Germany and you are the active support of the sales management team in sales and marketing plans as well as online and offline activities
Frequently updating the social media channels such as Facebook, YouTube and Instagram
Translating/overseeing the translation/proofreading of all company communication materials (print, multimedia or website)
Implementation of market research and customer surveys

to assess demand, brand position and awareness

Monitor the evolution of monthly sales, and bonuses and compile reports and charts
Provision of excellent customer service for networks across Europe via online and offline channels
Working with distributors/executives to implement SIPs and other business programs provide ongoing support in their business development, such as: in terms of network development, marketing plan, etc.
Organization, preparation and active participation in events, meetings and training
Provision of regular reports as needed and support for special projects on request

Requirements:

Excellent in German and in Turkish
Relevant professional experience 2+ years in the field of customer service/customer care
Active, motivated team player and work independently
PC knowledge of the MS Office package

Benefits: