CRM Specialist - Berlin, Deutschland - Vivid Money
Beschreibung
Vivid is a dynamic fintech company dedicated to providing innovative solutions to enhance the financial experience of our users.We are on a mission to identify and solve user problems, continuously improve our products, and introduce new features to make financial management simpler and more rewarding.
For our marketing team we are looking for a passionate CRM Specialist (M/F/d) who will X-Sell all Vivid products to our clients' base, support our Retail & SME clients on each stage of their client's lifecycle: Onboarding, Engagement and Retention.
Responsibilities
- Prepare audiences and segmentations for various campaigns.
- Proofread and peerreviewed copies and CRM campaigns from colleagues.
- Create CRM strategies in collaboration with various product teams.
- Create, activate, and manage multimarket campaigns to develop Vivid ́s brand and drive user growth opportunities.
- Report on various CRM campaigns, measure their effectiveness and find ways to optimize them.
- Deliver audiencetargeted and marketsegmented CRM campaigns and programs into the region.
- Work in close collaboration with product managers, stakeholders, and our compliance and legal team to create effective communications.
Requirements:
- Experience with CRM campaign tools, especially Braze, ability to use complex liquid logic
- Great marketing copywriting skills
- Ability to create complex and technical setups for various communication channels
- Ability to work independently with little or no supervision on complex projects
- Ability to juggle multiple highintensity projects at the same time and react with urgency when necessary
- Excellent team player skills and at the same time, the capability to work autonomously with all your responsibilities
- Good command of English (comfortable with communication and copywriting)
- Excellent communication skills
- Ability to prioritize tasks and strong attention to details
- Good QA skills to peerreview setups from colleagues
Nice to have
- German, French, Italian or Spanish language
- HTML knowledge
Benefits
- For this role, we can offer a hybrid work model in our Berlin office
- We work flexible working hours and allow the possibility to work from abroad
- Learning Budget
- Meals at the office
- Real growth opportunities and lots of responsibility and impact from day one
- Our attractive learning budget helps you grow on a professional and personal level
- Participation in our Stock Options Program
- And of course, our Vivid Prime subscription is on us
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