Call Center Agent Danish in Berlin for Stokke - Sitel Group

Sitel Group
Sitel Group
Geprüftes Unternehmen
Berlin, Deutschland

vor 3 Wochen

Lena Wagner

Geschrieben von:

Lena Wagner

beBee Recruiter


Beschreibung

Required Language
English


Employment Type
Full time, Part time


Contract Type
Permanent


Description
We are currently looking for

Danish-speaking Call Center Agents (M/F/d),

initially inbound, for our client

Stokke at our location in Berlin-Kreuzberg. You won't have to sell anything or call anyone, but you provide

E-mail support in the

children's product segment.

Why start with us?


This is what we offer you:

  • A fixed salary of
    2080,00₠ + 300₠ Euro language bonus and
    up to 200₠ performance bonus potential for a full-time position.
-
Full-time or part-time: it's up to you which model you want to use

  • Possibility to switch to the
    hybrid model after a successful probationary period and
    work mostly in the home office:
  • Comfortable opening times from
    Monday through Friday, 9:00 to 17:45:
-
Special leave for special events such as your own wedding, birth of a child or relocation
-
Company discounts for a renowned
gym, fashion, travel and much more, guarantee that you can really relax after work.

  • Regular
    promotions and events, such as a joint barbecue during lunch break, a visit from the ice cream truck, summer parties and much more.
  • The possibility of a
    company pension plan:
  • With our "
    Refer a Friend" program, you have the opportunity to help friends find jobs and earn some extra money yourself.

These are your tasks:


  • You access our customer database and update items as they arise
  • You'll be a
    brand ambassador for Stokke and can tell customers all about the Stokke products they've purchased, but you
    won't sell any products

What you bring to the table:

  • After successful training you will be able to
    participate in the nesting at our modern center in Berlin, until you are confident enough with the products and the tasks to
    work from home.
  • You speak
    Danish on a
    native level and
    fluent English further language skills are a plus
  • You are interested in Stokke products and have perhaps already had good experience with them yourself
-
You enjoy customer contact and are very service oriented:

  • You are able to stay calm even in stressful moments and find the right solution for our customers.
Both career changers and customer consultants with call center experience, as well as people with disabilities are welcome.


SYKES is now part of the Sitel Group, one of the largest global providers of Customer Experience (CX) products and solutions.

With 160,000 employees around the world in 40 countries - from home or one of our Customer Experience (CX) hubs - we securely connect the most popular brands with their customers in over 50 languages every day.

Learn, lead and grow at Sitel Group

We believe that experiences are everything and that happy employees are successful ones. That's why we give our employees the tools and freedom to learn, grow, have fun and be themselves.

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