L1 Desktop Support Technician - Metzingen, Deutschland - FST
Beschreibung
Language requirements:
Native German Speaker
Other requirements:
Experience with OracleXStore.(mandatory)
Valid work permit, technician needs to be available at
least 6 months.
We are looking for a Technician to support a customer location in Metzingen. This role requires a highly skilled individual with L1 desktop support capabilities.
Key Responsibilities:
- Installing and configuring hardware and software components to ensure usability by end users
- Troubleshoot hardware and software issues for Windows workstations and mobility
- Should have practitionerlevel knowledge in SCCM 2012 and O36
- Repair or replace damaged hardware like laptops/desktops/iPad
- Upgrade the entire system to enable compatible software on all computers as per client standards
- Installing and upgrading antivirus software on the computer to ensure security standards are met
- Provide support to users and be the first point of contact for error reporting/ticket management
- Establish good rapport with all departments and colleagues
- Conduct daily ticket/queue Management
Qualifications:
Proven L1 Desktop Support skills and familiarity with IMAC processes.
Strong experience in managing and troubleshooting Mac systems.
Ability to manage multiple tasks across various locations.
Excellent problem-solving skills and attention to detail.
Strong interpersonal and communication skills.
Ability to travel to various locations as needed.
How to Get shortlisted -
Field Service Techs (FST) is a reliable IT networking platform in Spain that connects skilled IT specialists with customers offering IT projects opportunities.
Expand your experience with emerging technologies and be a part of our growing FST platform.
Job Types:
Full-time, Part-time, Temporary, Contract
Contract length: 12 months
Expected hours:
per week
Application Question(s):
- Do you speak German? What is your proficiency in German?
- When will you be available for the interview?
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