Kellner (M/w/d) (Auch Studentische Aushilfen) - Munich, Deutschland - Hard Rock Cafe (Germany) GmbH

Hard Rock Cafe (Germany) GmbH

Geprüftes Unternehmen

Munich, Deutschland

vor 2 Wochen

Geschrieben von:

Lena Wagner

beBee Recruiter

Beschreibung

Hard Rock Cafe is looking for friendly outgoing hard working staff

The Server is responsible for taking the guests through the key phase of their Hard Rock experience.

As a Hard Rock Cafe Server, you will be assuming the role of tour guide, communicator, decision-maker, entertainer, memorabilia curator and musician (at heart).

Basic functions of the Server include:

Taking guests' orders
Running food
Handling cash & other forms of payment
Making proficient sales transactions
using a point-of-sale system
Properly checks I.D.s
for guests who appear to be under 30 years old
Demonstrating responsible alcohol service
Demonstrating impeccable product knowledge
Suggestive selling
using proven techniques
Answering questions
accurately and politely
Satisfying any/all needs of the guests
regularly double checking back with guests throughout their experience
Maintaining a clean & organized station
including pre-bussing & table maintenance
Performing opening, closing & side duties
setting up/breaking down station, refilling condiments, cleaning ashtrays, etc
Demonstrating knowledge of all table/station numbers
Directing guests to areas & restrooms
Creating memorable experiences
Entertaining guests to create "Raving Fans"

Job Requirements include:

Must be at least 19 years old to be employed o In some U.S. states, a legal minimum age is required to serve food & alcohol (ie, Nevada is 21 years old) check with the person interviewing you to ensure you meet these requirements
Follows all food safety & sanitation procedures o In some U.S. states, a food safety certification program is required to be completed before being able to serve food or alcohol, which may include a food handlers card (ie, California law requires this)
Practicing all general safety standards
Performing duties which require bending & reaching
Lifting & transporting up to 25pound dining chairs, booster seats, high chairs, and food/drink orders (from bar & kitchen to guests' tables) if applicable, emptying trash cans weighing up to 100 pounds
Standing or walking, for up to 8+ hours
Maintaining a wellgroomed appearance ("having a plan")
Following all uniform guidelines
Recycling products, where possible
Remaining calm in a hectic, fastpaced atmosphere
Demonstrating a high level of organization, attentiontodetail and a senseofurgency
Displaying a positive and outwardly friendly attitude toward guests
Maintaining HRC's 5 core Values and Mission Statement

Your Cafe may cross-train the Server and the Busser positions. This "Server Assistant" will become a rotated position for the Servers and only used during busy volume shifts. Please see the Busser job description.

Art der Stelle:
Vollzeit, Teilzeit, Werkstudent

Gehalt:
ab 12,50€ pro Stunde

Arbeitszeiten: