Customer Support Agent - Munich, Deutschland - MATESO GmbH
Beschreibung
Your missionLet us guess:
you are tired of boring support activities that repeat from day to day.
You are looking for some bigger purpose that challenges your mastery? Join our techie team and provide our enterprise customers with best-in-class support.
- You record, process, document and solve productspecific support requests your holistic responsibility
- You run indepth analysis, reproduce problems and provide solutions or workarounds
- You provide input for publications such as white papers and training materials
- You are responsible for the administration and maintenance of our test systems
Profile:
- Strong oral and written communication skills in English and German
- Experience in 1st or 2nd level support as well as in the area of incident management
- Technical degree in computer science or training in IT systems management
- Sound knowledge of Windows 7, 8, 10 and Windows Server 2012, 2016, 2019 as well as Active Directory
- Experience with terminal servers, desktop virtualisation techniques
- Knowledge in the areas of network technology, firewall, DMZ and proxy server
Dream big:
we ensure an environment in which you can grow and perform
Passion:
do what you can do best - we develop our team and individuals in their career as well
Play for #1:
our vision is big - let's excel together
Mehr Jobs von MATESO GmbH
-
Customer Support Agent
Stuttgart, Deutschland - vor 1 Woche