Dutch Customer Service - Berlin, Deutschland - Work_in_Berlin Recruitment Agency

Work_in_Berlin Recruitment Agency

Geprüftes Unternehmen

Berlin, Deutschland

vor 3 Wochen

Geschrieben von:

Lena Wagner

beBee Recruiter

Beschreibung

Our customer is an European conglomerate and active in urban mobility. A small but growing business unit deals with the provisioning of rental bicycles.

The concept is well known:

Customers receive a code via mobile phone to open the lock and also when they lock the bike again.

Billing for the use takes place to the minute, reported on the telephone bill.

For the support of inquiries, for customer support and for complaint handling we are looking for you (M/F/d) to join the customer service / customer support department.

What you will do in this customer service role:

Assist in unlocking bicycle locks
Reservations and order confirmation
Capture damages and trigger repairs
Customer master data maintenance
Receive vandalism reports
Help with invoice queries

- fluent in Dutch

PC literacy
Empathic listener and persuative speaker

- customer mindset
- structured and goal-oriented way of working

Ability to share knowledge and best practice

We ́re looking forward to meeting you

Work in Berlin Recruitment agency

Alt-Moabit 96b

10559 Berlin

Visit us at:
work-in-

Job Types:
Part-time, Full-time

Work Location:
Hybrid remote in 10559 Berlin