Market Data Specialist - Frankfurt am Main, Deutschland - TRG Screen

Beschreibung

Market Data Specialist in the German team (Frankfurt-based).


Company Background:

TRG Screen is a leading provider of enterprise subscription management solutions.

We build market-leading software solutions for subscription spend and usage management to enable global enterprises to manage the full end-to-end life cycle of their market data, research, software licensing, and other corporate expenses.

We are headquartered in New York, with global offices in Belfast, London, Netherlands, France, Germany, Singapore, and more.

We are an energetic, dynamic workforce that is collaborative with the singular goal of providing our 500+ clients in the financial, legal, and professional verticals the best possible experience with our products.

We are expanding our German team and have therefore created a new position to support our team in Customer Support, especially for our two market data inventory systems INFOmatch and our new flagship product Optimize Spend, and in the area of Managed Service.

Responsibilities:

• Customer support tasks related to our inventory tools (answering inquiries, project support, helping with new implementations, training, troubleshooting problems, and escalations)
• Managed service support (contract and license management, invoice management, etc. based on our own systems)
• Build close working relationships with customers and vendors
• Ensure customer expectations are met
• Support continuous improvement of our own processes and services
• Create and maintain customerspecific documentation
• Participate in strategic projects

Qualifications and Experience:

• Bachelor's/Master's degree (or equivalent)
• 5 years of experience in finance and market data environment
• Desire to learn and develop yourself
• Customer orientation (enjoy dealing with customers)
• Strong communication skills
• Ability to work in a team
• Interest in international financial markets, IT and/or accounting processes
• Excellent knowledge of MS Office and Excel in particular
• German as a native language or C1 level
• English business fluent
• High level of attention to detail
• Desire to work in a dynamic and global team

This is a role for individuals who have already gained initial work experience and are looking to develop their skills in a dynamic and international environment.

We are all enthusiasts who love the topic of financial markets and their life-blood market data.


Our offering:

With over 250 employees, TRG Screen is a medium-sized fast-growing, and innovative company with a professional and friendly working atmosphere.

Communication channels are short, the culture is informal, and decisions are made quickly.

We offer a challenging job in an international environment with plenty of room for initiative. The working conditions are competitive and there are good opportunities for further development.