Multi-skilled Service Partner - Berlin, Deutschland - JLL
Beschreibung
JLL supports the Whole You, personally and professionally.JOB TITLE:
MULTI-SKILLED SERVICE PARTNER - EVENTS
REPORTS INTO:
FACILITIES MANAGER
FIXED TERM CONTRACT
ABOUT THE ROLE:
A multi-disciplinary role supporting the events team within our Berlin office.
Delivering day to day support to ensure the smooth running of our events service
providing exceptional customer experience within our Client sites.
KEY RESPONSIBILITIES
Work with the Client events team ensuring all events are successfully supported relating to Facilities as well as support the day-to-day running of the office
Perform conference and event room furniture set-ups for meetings and events
Regularly work with external contractors, e.g. cleaning, production crews and event hosts
Assist with the coordination and booking for internal events
Carry out daily quality audits of all event spaces, furniture and equipment
Act collaboratively with event hosts before, during and after events to solve
problems and resolve spontaneous and unique situations
Working in accordance with health and safety measures and promoting best
practice amongst colleagues, contractors and vendors
Work with the Facilities team to ensure preventative and reactive tasks are
completed within the Service Level Agreement (SLA) timeframe
Working as part of the multiservice team: Supporting Events, Mailroom, Facilities and Moves, Adds and Changes (MAC) where needed
WORKING LIFE
On a daily basis you will be working across one site
The main business language spoken in our offices is English. Knowledge of English and the local language is essential
On occasion you may be required to work weekends or bank holidays, this will be arranged in advance and in accordance with the rota
On occasion you will be required to be on call 24 hours a day in rotation with your colleagues
The role will be structured on a shift basis over a 5-day week
ABOUT YOU
You are keen to develop within the workplace, spending time supporting a multi-disciplinary team gaining knowledge and expertise
You work collaboratively as part of a team to solve problems with professionalism and service focused approach
You keep up to date with industry trends and have direct experience or an interest in facilities management and customer service
You are open and have good communication skills
You strive for excellence in what you do and share ideas for improvement
You are familiar with computer equipment and programs (Word, Excel and Outlook)
You are adaptable to work to requests and projects that may vary from day to day
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL- We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future.
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