Desktop Support Officer - Saarbrucken, Deutschland - Axiom Technologies

Axiom Technologies

Geprüftes Unternehmen

Saarbrucken, Deutschland

vor 3 Wochen

Geschrieben von:

Lena Wagner

beBee Recruiter

Beschreibung

We are looking for a capable resource to coordinate ranging from simple activities to more complex plans.

This role will provide onsite/ on-call assistance to end-users within the organization's desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.

IT Skills and Experience

Desired Experience:
Computer OS/Peripherals troubleshooting
Handling Different PC Operating Systems ( Windows 7/8 and 10)
Performing Hardware Software Installation ( understanding of deployment tools like SCCM)
Basic knowledge of SOE and group policies
Handson experience with RF Guns

ServiceNow

Ticketing tool
SCCM
Zebra Printer and ServiceRoom experience.
Printer support
Good knowledge of MS Office tools installation & troubleshooting
Excellent customer service and people skills
Field experience supporting a variety of technologies and services
Advanced technical abilities including solid troubleshooting skills applicable to Windows, Apple, and virtual operating systems
Ability to manage time and resources to meet or exceed expectations in highprofile situations while maintaining professionalism under pressure

Personal Attributes:

Excellent Enduser computing skills.
Good knowledge of Infrastructure support.
Strong analytical and problemsolving capabilities
Well organized and extremely detailoriented
Strong customer service ethic and great communication skills, both oral and written
Passionate about delivering quality no matter what you are doing
Can work both independently and in a collaborative teamoriented environment
A selfstarter, motivated to push the limits and think outside of the box
Fondness for solutions that are simple, elegant, and effective
Ability to work with and maintain confidential information

In-depth knowledge of: