Staff Product Designer, Loyalty Program - Berlin, Deutschland - HelloFresh

HelloFresh

Geprüftes Unternehmen

Berlin, Deutschland

vor 3 Wochen

Geschrieben von:

Lena Wagner

beBee Recruiter

Beschreibung

At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions.

Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams.

Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents.

So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options.

The HelloFresh Group now includes our core brand, HelloFresh, as well as:
Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.

At HelloFresh, we want to change the way people eat forever by offering our customers highquality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 17 countries across 3 continents.
So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options.

The HelloFresh Group now includes our core brand, HelloFresh, as well as:
GreenChef, EveryPlate, Chef's Plate, Factor, and Youfoodz.

The role

We are looking for a skilled Staff Product Designer to work alongside the Engagement Design team and alliance on translating key strategies northstar vision into incremental, attainable and assertive experiences for our customers.

You will be responsible, in partnership with a wide range of (senior) stakeholders, for driving the HelloFresh Loyalty Program strategy and executing a cohesive end-to-end experience which accompanies our customers from day one and rewards them every step of their journey.

What you'll do- Fluently building and executing design strategy
- , that considers long-term orientation, across the consumer facing alliances and alongside a wide group of stakeholders

Drive design highlevel strategic decisions

- by closely analyzing customer insights and quantitative data to identify business and innovation opportunities

Become the expert of the loyalty domain

- , by knowing our customers' met and unmet needs across the digital journeys and feeding those insights back to the strategic work

Drive and champion collaboration

- with product and engineering counterparts, tactically breaking down strategic work into an roadmap with attainable and iterative initiatives

Guarantee high quality design solutions

- by coordinating, leading and guiding other design peers - researchers, writers, product designers

What you'll bring

6+ years of experience of designing for a wide range of platforms mobile apps, mWeb and Web within B2C
A portfolio that exemplifies 1:1 your design, strategy and craft expertise and its impact on CX
Mastery of Figma and fluency with other digital design and prototyping tools
Advanced qualitative and quantitative analytical skills of data
Team player mentality that thrives and fosters collaboration and communication within and outside of the design domain
High empathy towards customer unmet needs and their importance within the business
Experience on working with agile and alongside product and engineering peers
Excellent English communication skills

Are you up for the challenge?

For insight into our interview process take a look at our recent post here.

PRODUCTDESIGN

About HelloFresh
We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action from developing new recipes to constantly improving our process of getting dinner to our customers' homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work

To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn.