Specialist Order Management - Duesseldorf, Deutschland - Wacom Europe GmbH

Beschreibung

A world alive with creativity - we at Wacom are looking for people who share our passion for a creative world.

We are a global company with more than 1200 employees in 40 countries. For 40 years we have been proud to deliver innovative digital technologies to support all aspects of human creativity.

Our creative products and services help industry leaders in film and 3D animation, industrial design, digital art, game development and a broad range of communication and expression.

At Wacom we believe in the power of ideas. Great new ideas can come from anywhere, anytime and to anybody. We constantly develop and integrate new hardware and software to help everyone capture, express, shape and share new ideas. Our mission is to inspire and equip people to make the world a more creative place.

As we continue to grow, we are looking for innovative colleagues who are open to new possibilities, people who dream big and put their heart and soul into what they do.

Come and join us and share our passion for a creative world. We invite you to help us write the next chapter in the Wacom for business success story.

**Specialist Order Management (f/m/d)

As a Specialist Order Management you will support our Order Management Team in their day-to-day tasks, focusing on Amazon as online marketplace account.

Key Responsibilities:

• Review of incoming EDI orders
• Coordination and preparation of digital order confirmation, including delivery dates based on availabilities
• Application for customs documents for UK
• Coordination of shipments with delivery service providers
• Definition and optimisation of Order Management processes for big online marketplace accounts, as well as implementation and documentation of these
• Active coordination between Sales and Order Management
• Master data entry and Updates
• Statistics on claims
• Completed commercial training
• Relevant professional experience in the areas of case processing and ordering/ order management, preferably with the customer Amazon
• Several years of professional experience in the field described above, preferably in the B2B environment
• Very good knowledge of MS Office and SAP SD
• Team spirit and Proactiveness
• Good German and very good English skills

We offer:

• Multinational and flexible work environment with an open and friendly international culture characterized by constructive and cooperative relationships
• Attractive location in Düsseldorf Medienhafen surrounded by a large variety of restaurants, the office is easy to reach by car or public transportation (subsidized parking or job ticket)
• Attractive bonus system and additional benefits for coverage in case of accidents and longterm illness, etc.
• Providing online and ondemand learning opportunities
• Structured onboarding and extraordinary events: Kickoff meeting, summer event, Christmas party, etc.
• Mail delivery to our office possible
• High employee discounts on our products