Diagnostic Solution Lab Automation Expert - Berlin, Deutschland - RGH Global
vor 3 Wochen
Beschreibung
Diagnostic Solution Lab Automation Expert
We are seeking for a Diagnostic Solution Lab Automation Expert for our clients, one of the global medical technology companies developing innovative technology, services, and solutions that help advance both clinical therapy for patients and clinical processes for health care providers.
In this exciting role, you will be the Application Specialist responsible for the implementation of Lab Automation solutions within the Europe, Middle East and Africa region (EMEA).
As a Diagnostic Solution Expert you will closely collaborate with the Project Manager, Informatics Specialist, Sales, Service, and other members of the Customer & Workflow Solutions team to execute a comprehensive project plan and ensure a smooth and efficient implementation at the customer site.
Responsibilities:
- Work together with the Project Manager to understand current and future customer needs and identify implementation risks, if any
- Responsible for the execution of the workflow related implementation deliverables aligned with the planning agreements
- Deliver workshops to engage the product endusers and prepare them for their new way of working
- Configure and test the Lab Automation solution and related data;
- Train Key users in the daily usage of the Lab Automation Solution and empower them to train users via Trainer the Trainer principle
- Provide support during validation and go live project phase
- Troubleshoot and resolve minor Lab Automation product issues, escalate to the regional team if required
- Support the customer in key process improvement engagements as identified in the solution design (workflow optimization, process redesign, lean lab design)
About You:
- Bachelor degree in the Life Science, clinical, or other relevant technical area is preferred
- Will have at least 35 years within microbiology laboratory experience
- Basic knowledge of IT architecture and good understanding of information/data management systems and interfaces with LIS
- You are flexible and able and willing to travel within the GSA and EMEA region at least 75% of the time
- You enjoy (and have experience in) providing training and guiding the customer
- Proficient German and English skills are a must, additional languages are a benefit
Application Question(s):
- Kindly quote your salary expectations
- Are you currently based in Germany or willing to relocate on your own?
- How well you can speak German?
- This job requires traveling, are you comfortable with that?
