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    Support Engineer for TS - Aachen, Deutschland - Utimaco

    Utimaco
    Utimaco Aachen, Deutschland

    vor 2 Wochen

    Default job background
    Beschreibung

    Your tasks

  • As a member of our support team, you serve as a point of contact for our customers and partners, even during 7 x 24 h shifts.
  • You handle technical issues, collaborating closely with the development department to devise solutions and identify areas for improvement.
  • Your support extends to assisting customers in system management, covering product configuration and the RedHat Linux-based OS environment.
  • Conducting application tests and aiding development and product management in introducing new features and products are part of your responsibilities.
  • You autonomously plan customer service interventions and are accountable for their execution, including on-site visits.

    • Your profile

  • You have initial professional experience in support and have completed technical training.
  • You are adept at administrating and configuring Linux servers or other Unix-based platforms, facing such tasks with ease.
  • You have a very good technical understanding and quickly grasp complex technical situations.
  • Strong English skills enable effective communication with our international clients.
  • Very good knowledge of TCP/IP networks, databases, and Unix tools such as shell scripting and network analyzers.
  • Your profile is rounded out by experience or interest in cloud-based installations and their management.

    • We offer

  • An open and friendly corporate culture characterized by constructive and collaborative interaction.
  • A flexible working hours model that can be adapted to individual needs.
  • Personal protection through international travel health insurance, private accident insurance, and support in the form of company pension schemes.
  • Professional and personal development through targeted training opportunities.
  • Free beverages, fresh fruit, and sweets.
  • Participation in sports programs such as running events or back training.
  • The opportunity to unwind with a round of foosball or PlayStation.
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