Associate Onboarding Project Lead - Chemnitz, Deutschland - Staffbase

Staffbase

Geprüftes Unternehmen

Chemnitz, Deutschland

vor 3 Wochen

Geschrieben von:

Lena Wagner

beBee Recruiter

Beschreibung

About Staffbase:

We're headquartered in Chemnitz, Germany, with offices in many locations throughout the world, including New York, London, Berlin and Dresden.

Our international team counts more than 750 employees from 45+ nationalities and we have a growing base of 2200+ customers that want to transform their employee experience.

We are rapidly scaling, post-Series E ($115 million funding), have strong-growing revenue, and our customers love us.

At Staffbase we believe that communication moves people, and people move companies. Our mission is to empower leaders and communicators to drive transformation through internal comms solutions, strategies, and insights.

We are looking for an Associate Onboarding Project Lead to use their delivery and technology expertise for client implementations of Staffbase.

You have worked for several years as a consultant, or other similar role, before, and understand the value of nurturing client relationships.

This role is focused on making sure that new and existing Staffbase customers have an outstanding experience adopting the Staffbase platform.

Your job is to see the world from the customers' eyes and make sure they can move their content and comms processes into Staffbase.

What you'll be doing

Lead new Staffbase customer implementations including managing the project plan and project resources for both onboarding and growth phases
Ensure that a plan is in place for each engagement for deployment, change management, and adoption programs
Clearly communicate implementation status, issues, risks, and effort
Build and sustain indepth product knowledge regarding our core products
Establish and oversee the customer's initial adoption, training, and development of best practices to build a strong foundation before and during the initial rollout
Troubleshoot and triage customer issues during implementation
Work with Sales to scope, estimate, and write Statements of Work for new projects
Partner with Sales and CSMs to develop a plan for making Staffbase a part of the client's core architecture as well as identifying future growth and expansion opportunities with existing customers
Function as the voice of the customer and provide internal feedback on how Staffbase can better serve our customers

What you need to be successful

Familiarity with implementing SoftwareasaService solutions
Several years of experience working on enterprisescale deployments
Project management experience
Selfmotivated team player ready to embrace a fastpaced, highgrowth environment
1/3/5+ years of consulting experience
Minimal 1/3/5+ years of clientfacing experience
Passion for cloud technologies
Nice to have: comms background

What you'll get

Competitive Compensation we offer attractive salary packages including an Employee Stock Option Plan.
Flexibility we offer flexible working time models and the option of hybrid work, and support this with a yearly flex work allowance of €1560.
Growth Budget all employees get a yearly budget for external training of €1000, and one day off for growth per year (increase to two days in 2nd year).
Wellbeing in addition to our yearly vacation of 30 days, we're running a 4daywork week every year in August with full payment.
Support
we're offering a company pension scheme.
Sports & Health join our sport courses in the offices or lease a bike with Staffbase. The offices are equipped with fruits, drinks and snacks.

Team Building

Regular team and office events including the yearly Staffbase Camp.
Volunteers Day
:

- you'll get one day off per year for supporting a social project. We will donate a small amount for that project in addition.

Employee Referral Program one of your friends is a fit to one of our fulltime openings? Refer them and get a referral bonus paid.

We Love Diversity - Equal Employment Opportunity:
Our platforms are for everyone, and so is our workplace. We are passionate about equity, inclusion, and diversity at Staffbase. Read more about our policies here.

Our Global Benefits:

Employee Stock Option Plan (ESOP)
Staffbase offers you a benefit plan which entitles you to an ownership interest in stock options in the company.

We're in business to create value for our shareholders and we want our employees to benefit from that shared success as well.

Ongoing Learning
We thrive on personal and professional growth.

Every employee gets EUR 1,000 / USD 1,100 / GBP 900 / CAD 1,400 / RON 5,000 / AUD 1,600 gross per year to spend on personal and professional development.

Feel Good Fridays

Summertime means extended vacation time at Staffbase During August we run the 4-days workweek which means that during this month Fridays are off for all employees.

Flexibility

We offer different working time models and hybrid work set ups, to get the best office and working-from-home experience at once.

Parental Leave
We recognize that