Desktop Euc L2 - Darmstadt, Deutschland - Iron Systems

Iron Systems

Geprüftes Unternehmen

Darmstadt, Deutschland

vor 3 Wochen

Geschrieben von:

Lena Wagner

beBee Recruiter

Beschreibung

Date Posted:

5/17/2023

Job Function:

Desktop Engineer

Location:

Darmstadt
DEU

Offered Salary:

Competitive
Key skills required for the job are:
6+ years Enterprise IT Infrastructure field support which includes troubleshooting PC hardware, client software, operating system issues and problems and fixing the issues without impacting / violating the hardware warranty or customer security compliance requirements.
Primary skills in desk side support and PC break/fix including basic administration of Windows O/S Windows 7/8/10 and MS/Office.
Basic knowledge of enterprise LAN and WAN Firewall and Proxy setups and concepts
Some usage knowledge of TCP/IP networking, DNS, DHCP, VPN, and RDP.
Hands on experience in installing, troubleshooting and fixing desktops, printers, laptop and other computer peripherals hardware problems.
Ability to perform smart hand activity under instructionbased activities at sites.
Ability to lift / move computer equipment weighing up to 50Lbs.
Ability to troubleshoot issues with systems and networks using good deductive reasoning skills under 'Smart Hands' capability supported by Company.
Sense of urgency in closing tasks
Returns defective equipment/parts to maintenance inventory, documents customer repairs, maintains and restocks assigned parts inventory to insure proper spare parts levels
Take ownership and responsibility of queries, issues and problems assigned to the Desktop Support Engineers
Escalate issues and involve experts wherever required in order to resolve issues as quickly as possible
Excellent written and oral communications skills with clients and management. Good people skills. Present technical contents to business members in nontechnical language.
All onsite engineers shall speak the in country's local language (English) as their primary language
Cultural awareness of people behaviors and needs from different geographies
Must have: MCITP certification in Windows 10

- ** Should be able to read and speak German Language