Gucci Store Trainer - Frankfurt am Main, Deutschland - Groupe Kering

Groupe Kering

Geprüftes Unternehmen

Frankfurt am Main, Deutschland

vor 3 Wochen

Geschrieben von:

Lena Wagner

beBee Recruiter

Beschreibung

Summary

Founded in Florence, Italy, in 1921, Gucci is one of the world's leading luxury brands.

Following the House's centenary, Gucci forges ahead into the next hundred years, continuing to redefine luxury while celebrating the creativity, Italian craftsmanship, and innovation at the core of its values.

Gucci is part of the global luxury group Kering, which manages the development of a series of renowned Houses in fashion, leather goods, jewelry, and eyewear.

Job Description:

The Store Trainer will manage the training activities for their specifically assigned scope of work.

The primary training activities will include:

DELIVERY

Deliver/Facilitate Onetoone, classroom, meeting, in store training
Ability to adapt style and methodology to meet the audiences needs
Create a positive learning environment/culture

CONSULTANT

Be the "Training Expert " and partner for the Store Manager and the Retail Area Manager
Provide effective recommendations and solutions to meet Business Training needs

PERFORMANCE

Monitor the Training KPIs according to the global frame work (NPS, Retention, Behaviours, ROTI)
Monitor & Analyse Business KPIs in order to identify learning solutions to impact sales

COACHING

Strong ability to identify and leverage coaching moments to change behaviors and improve performance
Ability to adjust style and approach to coach at any level

SELLING EXPERTISE
_(experience in a selling environment)_

Confident and experienced at selling
Strong ability to "read" customers and uncover needs
Ability to transfer selling skills and techniques
Experienced in product storytelling

CURIOSITY & DESIRE TO LEARN & GROW

Strong desire to learn and to selfdevelop

PRODUCT KNOWLEDGE

Product expert
Passion for brands and storytelling
Aware of fashion industry trends

STAKEHOLDERS MANAGEMENT

Manage the relationships between the business owners and the Training team
Work with the business owners to assess training needs and to define training priorities

COMMUNICATIONS

Be the voice of the Retail Academy
Develop and execute communication strategies tied to the Business Training projects
Be a Change Management leader for all Business Training processes and Retail evolution
Ensure training content and delivery is meeting communicated expectations

REQUIREMENTS:

Min. 5 yrs in the Retail Industry (ideally including Retail shop floor background)
Previous experience in training departments and/or in roles where training and developing others was part of the job mission
Influencing skills
Project Management
Familiar working with the store environment
Strong Retail Business Orientation
Knowledge of adult learning techniques
Proven experience of presentation and people development
Experience in Digital Learning
Good analytics approach
International experience and Strong cultural sensitivity
Fluency in English; knowledge of other languages is appreciated.
Well spoken, agile approach, can do attitude and high teamwork skills
Stays informed on learning and training trends