Head of Collaboration - Oberkochen, Deutschland - ZEISS Group

ZEISS Group

Geprüftes Unternehmen

Oberkochen, Deutschland

vor 3 Wochen

Geschrieben von:

Lena Wagner

beBee Recruiter

Beschreibung

Your role- As the Head of Collaboration & Productivity within Zeiss Corporate IT you are in charge of the successful implementation and operation of the entire M365 suite as well as other communication services such as Call Center Solutions- Based on the defined IT architecture, a global solution design and enterprise-wide SLAs you and your team are partnering with regional and global IT functions and our global service partners for a continuous improvement of our Collaboration and Information services- That include optimization, standardization and innovation of those services in scope- A major focus here is to transform the organization towards "business enablement" that incorporates agile and smart solutions that help our business segments focus on "customer success"- Ensure stable operations of the strategic Collaboration and Communication platform M365 to-gether with external service providers- Effectively manage external service providers- Build and develop an organization that operates large, shared environments such as M365, Mi-ro, etc.

as well as interfacing Call Center solutions- Align harmonization and innovation of the services in scope together with Zeiss's major IT and business stakeholders across the enterprise- Ensure that environments comply with security standards- Actively drive standardization across existing platforms and services- Manage external vendors and stakeholders- Drive strategical and technical alignment with other IT functions and Business Units- Support the Head of IT Operations in project and budget planning

Profile:

Bachelor's degree in Information Technology or equivalent work experience
Strong experience in relevant IT functions
Good knowledge of managing teams that support large, shared platforms Proven record of managing collaboration and voice solutions for multinational enterprises Experience in managing service providers and external vendors
Knowledge of agile principles and ITIL A high degree of independence, assertiveness and responsibility Openness towards innovation and new technologies

Your ZEISS Recruiting Team:
Björn Fabian Scheben