Freelance Servicenow Expert - Munich, Deutschland - Ekkiden

Ekkiden

Geprüftes Unternehmen

Munich, Deutschland

vor 2 Wochen

Geschrieben von:

Lena Wagner

beBee Recruiter

Beschreibung

For one of our client we are looking for a ServiceNow Expert (M/F/d).

Project conditions:

Start:
asap

Duration: 6 months

Workload:
full-time

Location:
Munich

Your responsibilities:

Monitoring, administration and troubleshooting of integrations of ServiceNow with other corporate systems
Managing ServiceNow releases from subproduction to production environments and version upgrades
Testing of new features, functionalities, and releases
Liaising with users and customers for incidents and requests
Liaising with ServiceNow for monitoring the ServiceNow platform and raising incidents to ServiceNow
Establishing and maintaining Configuration Management Database (CMDB) architectural standards in alignment with the ServiceNow Common Service Data Model (CSDM)
Providing prescriptive guidance across Compeer on service modeling within the CMDB in support of scalability, automation, and time to value of the Now Platform

We are looking for:

Bachelor or Masters degree in IT related fields
Minimum 8 years of experience in ServiceNow
Proven experience with CSDM & CMDB implementation
Working knowledge of the interrelationships between ITIL processes, including Service Catalog, Incident, Problem, Change and Release Management
Strong commitment to data quality
Strong interpersonal and team orientation skills in working with various levels of technical and businessoriented individuals

***Any Questions?

***
Marilena SARTZIS
***Lead Talent Acquisition for Germany

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