Freelance Servicenow Expert - Munich, Deutschland - Ekkiden

Ekkiden
Ekkiden
Geprüftes Unternehmen
Munich, Deutschland

vor 1 Woche

Lena Wagner

Geschrieben von:

Lena Wagner

beBee Recruiter


Beschreibung
For one of our client we are looking for a ServiceNow Expert (M/F/d).


Project conditions:

Start:
asap

Duration: 6 months


Workload:
full-time


Location:
Munich


Your responsibilities:


  • Monitoring, administration and troubleshooting of integrations of ServiceNow with other corporate systems
  • Managing ServiceNow releases from subproduction to production environments and version upgrades
  • Testing of new features, functionalities, and releases
  • Liaising with users and customers for incidents and requests
  • Liaising with ServiceNow for monitoring the ServiceNow platform and raising incidents to ServiceNow
  • Establishing and maintaining Configuration Management Database (CMDB) architectural standards in alignment with the ServiceNow Common Service Data Model (CSDM)
  • Providing prescriptive guidance across Compeer on service modeling within the CMDB in support of scalability, automation, and time to value of the Now Platform

We are looking for:

  • Bachelor or Masters degree in IT related fields
  • Minimum 8 years of experience in ServiceNow
  • Proven experience with CSDM & CMDB implementation
  • Working knowledge of the interrelationships between ITIL processes, including Service Catalog, Incident, Problem, Change and Release Management
  • Strong commitment to data quality
  • Strong interpersonal and team orientation skills in working with various levels of technical and businessoriented individuals
***Any Questions?

***
Marilena SARTZIS
***Lead Talent Acquisition for Germany

Let's connect on LinkedIn

Mehr Jobs von Ekkiden