Cio, Ag - Frankfurt am Main, Deutschland - Standard Chartered

Standard Chartered

Geprüftes Unternehmen

Frankfurt am Main, Deutschland

vor 3 Wochen

Geschrieben von:

Lena Wagner

beBee Recruiter

Beschreibung

Job:
Technology

Primary Location:
Europe & Americas-Germany-Frankfurt

Schedule:
Full-time

Employee Status:
Permanent

Posting Date: 09/Jun/2023, 6:47:01 AM

Unposting Date: 10/Jun/2023, 5:59:00 PM

JOB SUMMARY

As a business partner, the Chief Information Officer, AG, is responsible for maintaining the Bank's Technology infrastructure capability and technology business activities across the Business segments.

The responsibility of the AG CIO also includes ensuring full compliance with all Country and Group policies (consistent in execution), statutory regulations, local banking laws, anti-money laundering regulations and industry practices.

The Chief Information Officer takes primary ownership of country business engagement and communication to influence and drive future technology agenda for country in alignment with Group Technology strategy orchestrating seamless support from all technology players to ensure delivery of the best technology solutions in time, within budget, with least risks and highest service continuity.

The responsibilities also include providing local leadership across all teams and driving employee engagement, talent development and performance management.

RESPONSIBILITIES

Strategy

Engaging key stakeholders
Group Technology, AG COO, Management Board and Business Heads, Business CIOs/COOs and GBS to develop and implement an endtoend Technology service delivery strategy.
Provide technology thought leadership and influence country business strategy with the effective and innovative deployment of technology.
Develop transformative solutions and introduce capabilities that align to Business strategies with an endtoend view
Develop client related technology service strategies to enhance revenue potential and improve utilisation of current service provisions
Play pivotal role in investment decisions
Understand, engage, and contribute to country business strategy and communicate country business direction to Group Technology. Influence Group Technology to ensure that approved business plans have matching technology investment plans available for business investment committee evaluation

Business

Ensuring that all technology service needs are addressed, regardless of type, to comply with any prevailing SLAs and/or reasonable expectations of country businesses.
Assess progress of Group Technology service improvement initiatives for the country, escalating and contributing ideas as appropriate.
Proactively confirm adequate capacity plan is in place to meet business growth and transformative projects
Provide steer in major Business driven projects to ensure minimum manual handoff processes with good Technology service metrics (Delivery timeline, Business Benefits metrics etc.)
Engage with relevant stakeholders to enhance client experience via changes and introduction of new technologies and innovation to enhance revenue potential
Drive overall country performance as a part of the responsibilities of an AG Management Team member
Facilitate/coordinate businessfacing forums (where required) and involve the relevant Regional or Group personnel
Ensure suitable executive forum representation of Country Management Team, Country Risk Committee, country implementation and project steering committees for major initiatives

Processes

Validate and ensure that the Group Technology change management process caters for all country change needs, and that any complementary incountry approval processes are confirmed with Group Technology. In approving system changes, the CIO AG will act as the 'gatekeeper' of the country's production environment by assessing impact and level of risk as a result of scheduled changes.
For incidents having significant business impact, support the problem/incident management process which is owned by Group Technology. This will mainly involve the communication/escalation to business management of service impact, recovery process, root cause, and mitigating actions, and communication back to Group Technology of business concerns.
Implement policies and procedures for AG with guidance from Group policies and procedures
Ensure operational disciplines such as capacity and risk management are well embedded, measured and tracked
Drive continuous improvements in Productivity and Cost Efficiencies
Be accountable for all Technology services supported by internal and external service providers
Deliver appropriate governance of End User Computing Applications used in the AG
Ensure high security and protection of the Bank's, Client information & assets
Streamline and digitize endtoend processes to reduce manual handoff, reduce risk and improve client/customer service collaborating with relevant stakeholders
Measure and improve business satisfaction with overall Group Technology service on a regular basis. Feedback to be channelled into Group Technology management for impro