Onsite Supporter - Duesseldorf, Deutschland - Experis

Experis

Geprüftes Unternehmen

Duesseldorf, Deutschland

vor 3 Wochen

Geschrieben von:

Lena Wagner

beBee Recruiter

Beschreibung

Looking for a new job?:

Our client is currently looking for an Onsite Supporter

(gn) in Köln.
As a partner of the most successful companies in Germany,

Experis is the clients first choice in precisely tailored human resources management, recruitment and project support. We have the right

IT job for you.

Benefits:

-
wage > 4500€ Monthly gross

Customer from exclusive retail
Extensive training and continuing education program
Longterm project with very good option
Structured onboarding

Responsibilities as Onsite Supporter (gn):

Good technical knowledge of workplace environment and enduser services:

Windows environment, Office 365, Mail Services, collaboration tools, MS Teams, Zoom

Good knowledge of printer installation, configuration, troubleshooting
Configuration of 3D & 2D Scanners
Incident and request processing tickets / calls (ITIL)
IT Support experience in a large enterprise environment
Monitoring
Creation & maintaining of documentation
Network knowledge
Setting up new users end devices (iPhones, iPads & PC's)

Experience and Qualifications:

At least 3 years of onsite support and customer care is required
Flexibility
Attitude for providing positive customer service, interpersonal skills, sense of service, listening and analytical skills, team spirit
Motivation and real desire to improve and learn
Organized, able to work independently, pragmatic and hands on approach
Spoken languages German, English (fluent)

To apply:

If this is of interest to you, kindly send us your CV including all relevant contact details referring to the project name and contact person.

We look forward to receiving your
We live diversity and equality of opportunity. That is why we enable equal participation for people with disabilities and encourage everyone to apply. All person related formulations in our job advertisements are considered to be gender neutral.