Bereichsleiter - Hamburg, Deutschland - AmazonCity Logistik Gamma GmbH

Beschreibung

Required qualifications and skills:

Be educated to bachelor degree level or equivalent.

Have experience in leading large and diverse teams.

Have excellent communication skills, both verbal and written.

Have an impressive track-record in a similar fast moving and ambiguous environments

Have a sincere bias for action and be passionate about achieving results and driving production through efficiency and process improvement.

Possess the ability to manage detail, establish root cause and be able to extract and analyse data. Must be able to demonstrate effective problem-solving and analytical capability.

Thrive on change, inclined to operate with flexibility and commit the time required to get the job done. Work shifts, including weekends, in an operational 7/365 environment.

Do you pioneer? Do you enjoy breaking down and solving complex problems for the benefit of a quickly expanding customer base, focusing first on our customer and working backwards? Do you want to be part of a newly formed organization that is designing and launching new business models across the world? If so, Amazon operations is looking for an experienced leader with a strong record of achieving results.

We are looking to hire an Area Manager in Germany to join the team that redefines fast delivery and help us build and grow this new service for our customers.

This is your chance to make history.


Our overall mission is simple:
we want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation.

This is your chance to make history.


Business area:
Operations - Fulfilment Centre Operations is at the heart of Amazon customer experience. Each action we undertake is done on behalf of our customers, as meeting their expectations makes us feel good.

The Ops teams in our Fulfilment Centres are responsible for teams controlling the vast range of fast-paced inventory from inbound to outbound and work very hard to ensure that our customers receive what they want, when they want it.

Role:
Area Manager

The role of Area Manager is a critical position and delivers huge impact both on the customer experience and on bottom line performance within a grocery Fulfilment Centre.

You will report to the Operations Manager and you will be directly responsible for a team of Associates and supervisors.

As well as motivating them to do their best, it will be down to you to plan and resource everything effectively

As an Area Manager, you will also lead on numerous improvement projects (KAIZEN) aimed at streamlining activities while driving up performance and quality.

Taking part in site, regional and global initiatives, you will tackle complex problems that affect customers and work to resolve them with innovative solutions.

You will be given a real opportunity to shape your area with ideas that could be rolled out across the Amazon network.

Whatever you focus on, it will be aimed at ensuring service excellence whilst continuously improving our processes.

Key job responsibilities

You will play a critical role in the management, control and direction of both Outbound and Inbound grocery based products in the FC.

The extent of your duties will include:
Maintain health and safety standards within area and promote a positive health and safety culture on site.

Lead, motivate and support a large team within a time-sensitive and demanding environment.

Support with all HR queries and issues day to day and creation of This will include the setup and implementation of career development plans for all direct reports.

Be a Subject-Matter Expert on larger processes and activities within the fulfilment centres, i.e. 5s audits, alignment with Standard Work procedures across the network.

Management of the timely data collection to update operations metrics on an hourly basis, in an inventory control and systems environment, to achieve productivity targets, reduce cost per unit, eliminate errors and thus deliver excellent customer service.

Work closely with other support teams (HR, Financial Manager, Facilities Manager, Safety & Security Manager, IT Manager) on staffing plans, schedules and performance levels to enable the Fulfilment Centre and the broader Operations network to attain Amazon's Business Plan.

Implement change and contribute in cross-functional Six Sigma initiatives within your site and the broader Amazon EU Operations network.

Drive continuous process improvement and make our customer experience better than ever.

About the team

The team consists of 3 Area Managers, (one of which will be you) operating across 24 hours of the day.

This role will manage a team of Supervisors and larger pool of Associates


Preferred qualifications & skills:

Ideally degree qualified in Engineering or a Supply Chain/Logistics/ Manufacturing related disci