Configuration Specialist - Bonn, Deutschland - Dedalus HealthCare GmbH
Beschreibung
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Dedalus Group is the leading healthcare and diagnostic software provider in Europe and one of the largest in the world.
With its innovative framework of comprehensive and process oriented solutions, Dedalus Group enables a revolutionary Digital Transformation of country-wide Healthcare Systems cantered around the patient.
For our office in Bonn (Germany) and Homeoffice we are looking for aConfiguration Specialist (M/F/d)
Your are responsible for:
- Management of the CMDB within ServiceNow
- Managing the individual Product Lines, Products and configuration items
- Version and Life Cycle Management von was?
- Supporting the configuration manager in relevant process management activities
- Supporting the configuration manager in the further enhancement of the CMDB models
- Provision of Configuration Management process trainings to internal users
- Develop and track Change Management processes
- Support internal and external audits, e.g. by providing reports
- Check the interfaces and processes to subsystems of ServiceNow (D365 / ENAM / Jira....)
- Developing "Probes and Sensors" (Discovery / Mid Server)
Your profile:
- ITIL knowledge
- Strong understanding of the management of dataoriented processes and how to communicate them
- Experience in dealing with Dedalus solutions is desirable a proven ability to acquire new knowledge
- Excellent interpersonal skills both oral and written communication skills
- Demonstrated organizational skills and good time management
- Demonstrated adaptability and learning ability
- Strong focus on serviceoriented work with internal and external customers
- Knowledge of hospital workflows is desirable.
- Excellent knowledge of the healthcare industry
- Very good written and spoken English and German language skills
- Experience with ServiceNow functions and tools is desirable
- Experience in working in a regulated business environment and dealing with regulatory matters (MDD/MDR) are desirable
Our benefits for you:
- A permanent employment contract for a longterm perspective
- With your company public transport ticket you arrive relaxed at work
- Flexible working time, adapting to the personal needs and preferences
- Modern office in a beautiful location
- Free drinks and a weekly fruit basket available
teamdedalus #together4success #dedalusgroup
Dedalus HealthCare GmbH
Human Resources
Konrad-Zuse-Platz 1-3
53227 Bonn
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