Customer Service Representative - Hochheim am Main, Deutschland - Tetra Pak

Tetra Pak

Geprüftes Unternehmen

Hochheim am Main, Deutschland

vor 3 Wochen

Geschrieben von:

Lena Wagner

beBee Recruiter

Beschreibung

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good - protecting food, protecting people, and protecting the planet.

By doing so we touch millions of people's lives every day. And we need people like you to make it happen._

Job Summary:

We are looking for a CSR who will be responsible for our back office activities related to order management, design handling and logistics, linked to operational excellence which also includes offering quality service with innovative solutions to drive customer satisfaction.

In this permanent role you will be based in Hochheim, Germany.

What you will do:

Close collaboration with our customers and internal stakeholders
Active member of the Key Account team, representing the Supply Chain part.
Control of all order management processes (decoradministration, order handling, invoicing and logistic)
Identification of challenges and improvement of the Supply Chain Service level in the packaging material area
Expansion of our 'easytodobusiness' strategy (VMR, B2Bi und eBusiness)
Close cooperation with the Key Account Manager to prepare the monthly Rolling Forecast
Be part of the production planning activities to secure an efficient supply chain process
Monitor of finish goods inventory as an ongoing activity
Customer visits on demand.

We believe you have:

13 years working experience in the field of Supply Chain and Customer Service
Very good German and English language skills (skills in French would be an advantage)
Experience in MS Office (Excel, Power Point, Outlook)
Experience in SAP R/
Customer oriented team player with strong communication skills
Build trust and collaborate with others are important qualifications.
Able to work independently and result driven personality.
Keen on training and developing yourself (learning on the fly)

We Offer You

A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
A culture that pioneers a spirit of innovation where our industry experts drive visible results
An equal opportunity employment experience that values diversity and inclusion
Market competitive compensation and benefits with flexible working arrangements