Customer Operations Representative - Freising, Deutschland - Texas Instruments

Texas Instruments

Geprüftes Unternehmen

Freising, Deutschland

vor 1 Woche

Geschrieben von:

Lena Wagner

beBee Recruiter

Beschreibung

About TI
Texas Instruments Incorporated (TI) is a global semiconductor design and manufacturing company that develops analog ICs and embedded processors. By employing the world's brightest minds, TI creates innovations that shape the future of technology. TI is helping about 100,000 customers transform the future, today.

We're committed to building a better future - from the responsible manufacturing of our semiconductors, to caring for our employees, to giving back inside our communities and developing great minds.

Put your talent to work with us - change the world, love your job

Responsibilities may include, but are not limited to:

Ensure backlog coverage while validating backlog integrity
Analyze backlog vs. shipment variance and Customer Request Date (CRD) vs. Estimated Ship Date (ESD) gaps to identify root causes; define and implement strategies to eliminate future variance and prevent gaps
Build a strong business relationship with the supply chain community at each account, and develop an indepth knowledge of the customer's procurement methodologies
Identify weaknesses in supply chain for each customer; determine and implement optimal supply chain solution for each site/program/device
Understand customer's end business markets, utilizing this knowledge to assist business forecasting and anticipate disruptions
Increase customer satisfaction by acting as a customer advocate within TI in support of supply chain scorecard metrics and Initiatives
Monitor and enforce TI terms and conditions including change order windows, forecast liability, and inventory freshness
Identify and implement process efficiency improvements to decrease Customer Operations workload

What You Will Gain From this Role:

Ability to work in direct collaboration with business partners, strategic customers and sales teams to eliminate revenue disruption and drive supply chain improvements
A unique understanding of how TI transacts business with our customers to allow orders and critical information to flow seamlessly
Knowledge and exposure to various functions and business processes within TI including but not limited to Sales, Planning, Logistics, Receivables and Credits and Asset Management

Knowledge/Skills/Experience/Education:

Bachelor's Degree in Business Administration, Industrial Engineering, Supply Chain management, Finance, Accounting or other businessrelated fields
Work experience level junior up to 3 years
Motivated selfstarter capable of multitasking, establishing priorities, and working effectively within a cross functional team
Ability to establish strong relationships with key stakeholders critical to success, both internally and externally
Strong analytical skills with the ability to quickly ramp on new tools and processes
Strong interpersonal and communication skills
Solid understanding of planning Systems and global manufacturing operations

Our Offer for you:

Benefit from a competitive salary
Yearly profit sharing (dependent on company success)
Many additional benefits and an unlimited contract from the beginning

Join an international work environment where your ideas count and where you can thrive in a diverse culture. Explore a world of opportunities for your personal and professional development