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    Technical Account Manager, Telco Vertical - Munich, Deutschland - AWS EMEA SARL (Germany Branch) - H13

    AWS EMEA SARL (Germany Branch) - H13
    AWS EMEA SARL (Germany Branch) - H13 Munich, Deutschland

    vor 1 Woche

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    Ganztags
    Beschreibung

    Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS), and help customers of all industries and sizes gain the best value and service from AWS? AWS Enterprise Support, Technical Account Managers (TAM) support our customers' creative and transformative spirit of innovation across all technologies - including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more.

    This is not a sales role, but rather an opportunity to be the principal technical advisor and 'voice of the customer' to organizations ranging from start-ups to Fortune 500 enterprises.

    The Role


    As a TAM, you will help craft and execute strategies to drive our customers' adoption and use of AWS services - including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more.

    Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer's environment, and drive discussions with senior leadership regarding incidents, trade-offs, support, and risk management.

    You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers' AWS environments operationally healthy.

    The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS.

    This position will require the ability to travel 10% or more as needed.
    Watch a short video about life as a Technical Account Manager here:
    The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us

    We are open to hiring candidates to work out of one of the following locations:

    Munich, BY, DEU

    BASIC QUALIFICATIONS

    • Experience in technical engineering
    • Bachelor's degree
    • Experience in one or more of the following areas: software design or development, content distribution/CDN, scripting/automation, database architecture, IP networking, IT security, BigData/Hadoop/Spark, operations management, service oriented architecture
    PREFERRED QUALIFICATIONS

    • Experience with AWS services or other cloud offerings
    • Experience in internal enterprise or external customerfacing environment as a technical lead
    • Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment
    • Experience as a technical account nanager, consultant, solutions architect, platform engineer, systems engineer, cloud architect or in a similar role
    • Practical knowledge of 5G network architecture and callflows and experience in troubleshooting 5G networks
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