Working Student - Munich, Deutschland - NavVis

NavVis

Geprüftes Unternehmen

Munich, Deutschland

vor 3 Tagen

Geschrieben von:

Lena Wagner

beBee Recruiter

Beschreibung

OUR VISION

When people use our technology to "bridge the gap" between the physical and digital worlds, they don't just capture reality - they create a new one.

In this new reality, they are smarter, more productive, more streamlined, and more creative - because they have the digital foundation to build the world they want to live in.

That's what NavVis offers in all our products and services: the tools to not just map the world as it is, but to pave the way to a better future. To forge something new. Physical or digital, there is only one reality. And it's the reality NavVis empowers people to build better.

THE OPPORTUNITY
Do you want to gain first-hand experience in a customer-facing team at a fast-growing international company?

In this role, you will have the opportunity to improve customer satisfaction by ensuring a first-class onboarding experience for our new customers.

As part of our Customer Experience team, you will work closely with our US-based Customer Success Managers to enable the best usage of our digital factory solution for our customers, and by that drive our ambitious growth agenda.

If you are someone who has a strong affinity towards software products, willingness to learn and improve upon your own skills, and enjoys the idea of taking ownership, you could be the person we are looking for

HOW YOU WILL MAKE AN IMPACT

You will actively support our new customers in the US to get onboarded with our technology and be an important point of contact in this process
You will be responsible for maintaining clean information around the customer experience in our CRM system and independently run CRMrelated processes
You will propose and help set up workflow automation, as well as document new processes in Confluence and Sharepoint
You will extend crucial support on internal mapping projects by developing a deep knowledge of NavVis products

WHAT WILL HELP YOU SUCCEED IN THE ROLE

You are currently studying Business Administration, Engineering, Surveying, Geomatics or some similar field of study
Exceptional written and oral communication skills as well as problemstructuring and problemsolving skills will enable you to build up a strong customer relationship. Experience in customer communication is a plus
Experience in the field of surveying or working with SaaS products will empower you to work actively on your tasks; Confluence, Microsoft Sharepoint and CRM system knowledge are a plus
You are fluent in business English, as it is our official language

HOW WE WILL KNOW WE ARE A PERFECT MATCH

Your recruiting partner for this role is Edona (she/her).

You can expect to go through a screening call, and up to 2 rounds of interviews, where we would love to discover your passion and interests, introduce you to who we are and what drives us, and finally understand how we can potentially add value to each other's growth.

HOW WE WILL KEEP YOU SMILING

It's important to take a break from work We offer 20 days of paid time off per year
We offer flexible working hours and a hybrid work setup, enabling you to plan your work around your life, and not your life around work
A competitive salary that values the strengths you bring
Up to 4000 EUR employee referral bonus
As an intern or a working student at NavVis, you will have the chance to be truly involved in projects and gain firsthand experience in a fastgrowing company
We care deeply about the development of our student employees. Your supervisor will do regular 1:1s & retrospectives to make sure we are constantly getting better at what we do. You will also have the chance to be involved in our 360° developmental feedback aimed at holistic professional development
German language classes to help you in your journey of integrating into the German culture
Great potential for internal growth and exploring wider opportunities within NavVis

ABOUT US
NavVis is a technologically-focused, global leader in reality capture and digital factory solutions.

Prominent manufacturers and laser scanning professionals from across the world trust our ground-breaking technology, which is designed to capture and share the built environment as photorealistic digital twins.

More than 300 people from over 70 countries and offices spread around the globe make us a truly international and diverse place to work.

With the innovation of startups and the stability of large enterprises at our core, we combine the best of both worlds.

You will be part of an open culture that encourages the sharing of ideas and thrives on mutual trust, respect, and transparency.

We love giving and receiving honest feedback that will empower us to continuously improve and grow in the right direction.

Do you share our passion for our disruptive technology and want to be a part of our dynamic growth journey? You will get to own projects, implement innovative solutions, and be recognized for your successes

How you will grow with us