Customer Project Leader - Hallbergmoos, Deutschland - EXFO

EXFO

Geprüftes Unternehmen

Hallbergmoos, Deutschland

vor 3 Wochen

Geschrieben von:

Lena Wagner

beBee Recruiter

Beschreibung

Customer Project Leader

Main locations:
Hallbergmoos, DE
Job Type:Full-time
Workplace type:Hybrid
Offer number:3833EXFO develops smarter test, monitoring and analytics solutions for the global communications industry.

We are trusted advisers to fixed and mobile network operators, hyperscalers and leaders in the manufacturing, development and research sector.

Building on our 35 years of innovation, EXFO's unique blend of equipment, software and services enable faster, more confident transformations related to 5G, cloud-native and fiber optic networks.

With nearly 1,900 employees in more than 25 countries, EXFO is no. 1 worldwide in fiber optic test solutions and has deployed over 250 assurance systems worldwide. We're always looking for top talent to help us lead the way in a thriving industry with boundless opportunities.

Job Summary

This role will consist in taking care of Customer projects within EMEA region, with travels as needed for projects execution and broader customers' engagement, Requires German speaker.
What you'll do
Be the lead for Customer projects consisting in deploying EXFO solutions in Customer environment.
Be the main Point of Contact between Customer and EXFO for all project matters (project progress, planning, meeting, acceptance negotiation).
Drive the assigned projects from Purchase Order reception until project closure:
Planning of all activities
Kickoff (internal and with customer) preparation and animation
Booking and synchronization of resources (Engineering, Installation, Commissioning, Professional Services)
Tracking execution, anticipation and mitigation of risks
Project financials and invoicing including revenue recognition
Reporting

Customer interface

Handover to Support
Contribute to presales phase notably to check the implementation proposal within the offer; support Sales/Pre-Sales teams for any operational matter.
Success metrics: customer satisfaction, projects delivered on time / on budget / with expected quality.
What we're looking for?
Technical skills
Commercial and contract management experience
Project planinng tools
Good technical knowledge of 2G/3G/4G & 5G protocols and of IT domain

- kubernetes implementation and Managed Services experience will be appreciated

Advanced query (SQL) and scripting languages as a minimum, deeper software development languages and skills an advantage

Required aptitudes

Leadership
Business acumen
Good negotiation skills
Customer orientation
Excellent relationship and team player
Excellent verbal and written communication skills

Must have

Pertinent experience: 5 to 10 years of successful experience as Project Manager in mobile telecommunications environment, IT and international environment
Language requirements: Native in German and Fluent in English. Additional languages would be an advantage
Education: BS/MS Degree level in Telecom, Electrical Engineering, Computer Science, Management and Leadership or equivalent

Location/Travel:

Location ideally near Leipzig or Munich
Work is performed, with wide variation, from EXFO local office, personal home office or onsite at Customer Office
Any other combination of experience/studies will be considered._

EXFO is an equal opportunity employer.

For positions located in Quebec, the language requirement is French.

However, in the context where the incumbent evolves in an international work environment and where the activities take place mainly outside Quebec, we favor bilingualism as a linguistic requirement.

**Thanks for your interest in EXFO