E-commerce Director Northern Europe - Hamburg, Deutschland - Pandora Jewelry

Pandora Jewelry

Geprüftes Unternehmen

Hamburg, Deutschland

vor 2 Wochen

Geschrieben von:

Lena Wagner

beBee Recruiter

Beschreibung

Northern Europe E-Commerce Director in Hamburg
(maternity cover)

The E-Commerce Director we are looking for is responsible for the end-to-end E-Commerce channel with constant tracking and delivery of revenue KPI and media expenditures efficiency (ROI).You will define EE cluster E-Commerce and digital marketing strategy ensuring it is in line with the global digital strategy.

As a Northern Europe E-Commerce Director your overall responsibility will be for the E-Commerce commercial operations and business development, including sales growth, cost control and platform development.

PANDORA has partnered with an international E-Commerce solutions provider to operate online sales on estores and to open estores in new markets.

You will have a central role between the PANDORA Northern Europe, local organizations and the external partner.

Key responsibilities are:

Execute the global E-Commerce strategy provided by HQ, which both grows the relationship with our markets and clusters and the consumer and leverages our strong retail partner network
Lead the coordination of all E-Commerce development activities executed by Headquarters, including the integration and implementation of improvement on the estore (website and backend platforms)
Manage digital marketing plan and calendar ensuring communications and campaigns support overall sales and marketing objectives
Ensure new solutions driving conversion rate and traffic to online store
Cooperate closely with Global E-Commerce team in Copenhagen
Local operational and business leadership for delivery of global E-Commerce projects
Financial and commercial performance management of the E-Commerce business
Ensure operational eCom fulfillment is running in Belgium, Switzerland and Norway
Delivery of local E-Commerce trading, merchandising and operational plans in line with the global strategy
Overall responsible for the estore operational forecasts, sales revenue and operational costs, and follow up on actual results
Overall responsible for evaluation for Northern Europe cluster opportunities, budgets and prioritization based on ROI, including supporting the planning and execution by the team.

Skills and experience:

Analytics and insights to drive E-Commerce and wider business strategy
Strong people leader and seasoned E-Commerce professional with maturity and commercial experience to operate as part of the business leadership team
Passionate about the commercial side of retail E-Commerce with demonstrated experience in generating accurate sales and order volume forecasts and driving the website trading strategy to achieve these within a fast paced retail environment
High commercial acumen with analytical, operational and performance optimization skills to drive sustainable online sales growth without relying on promotions or discounting
Natural curiosity to continuously test and learn, seeking out meaningful measurement and insights in everything to do
Proven track record of strong leadership / people skills and at least 5 years of experience with management skills. Experience in successful managing teams
Min. 5 years of experience of managing E-Commerce and international rollout, preferable B2C either from a subsidiary or Headquarter function
Experience in being budget responsible and gained experience with revenue forecasting, reporting etc.
Ability to display diplomatic between stakeholders internally and externally in all situations
Pragmatic approach to solving issues
High degree of structure in work and thought processes and driven by goals and targets
Passionate about the digital space and online consumer retail experience, with an understanding of the Northern Europe consumer in regard to shopping and retail
Knowing the importance of building a strong and motivated team and showing and interest in developing the team professionally and on a personal level
Aware that the success of the PANDORA estores depends on the team's performance
Communicate in a clear, concise and structured manner
Take pride in presentation and having outgoing interpersonal skills
Experience within the jewelry or fashion industry is an advantage