Service Desk - Chemnitz, Deutschland - Tesisquare Spa
vor 3 Wochen
Beschreibung
TESISQUARE, with 27 years of experience, founded in Bra (CN) and active nationally and internationally, is a technology partner specialized in the design and implementation of collaborative digital ecosystems in supply chain management processes. The company is constantly engaged in the implementation of innovative platforms and solutions to support the entire digital transformation lifecycle.
TESISQUARE's approach is based on the
values of Respect, Transparency, Accountability, Customer Centricity, Team Work, and Innovation, with a focus on own People.
The resource will have the
requirements as follow:
- almost 3 years of support experience (preferably in SW Solution for the Digital Supply chain)
- Strong analytical and quantitative skills, proficient with Microsoft/Google Office suite (Word, Excel, Outlook, G-Mail, etc.), Dashboards are a plus
- Experience with programming or scripting languages, such as Java, C#, SQL , Cold Fusion, Adobe
- Experience with cloud platforms, such as Azure or AWS and others
- Effective organizational, analytical, time management, and documentation skills and a very high degree of attention to detail
- Excellent verbal and written communication skills in both
German and English. French / Italian is plus - Ability to work and interact effectively with a diverse workforce, vendors and enduser community.
- Excellent customer service and conflict resolution skills
- Experience with IT service management / ticketing systems
- ITIL Certification 3 or 4, not mandatory but a plus
Location:
Chemnitz
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