Customer Service Specialist - Munich, Deutschland - Freudenberg Group

Freudenberg Group

Geprüftes Unternehmen

Munich, Deutschland

vor 3 Wochen

Geschrieben von:

Lena Wagner

beBee Recruiter

Beschreibung

Empowering people, creating technology.

Responsibilities:

Independent and efficient processing of customer enquiries, e.g. preparation of quotations, checking of delivery times, dispatch of documents, etc.
Recording and active management of orders and delivery schedules incl. Review of the content of the contract
Active management of the delivery dates of the registered orders and delivery schedules, if necessary integration of logistics/SC manager/field service/customer
Close collaboration with the Supply Chain and Logistics department to optimally supply our customers
Complaint handling

Qualifications:

Successfully completed commercial vocational training 2 years of professional experience
Sound computer skills with PC systems and ERP systems
Very good knowledge of German and good English, spoken and written
Good knowledge of the supply chain
Salesoriented attitude and fun in serving customers when selling premium products
Teamwork and flexibility
Empathic communication style and openness to contact
Friendly and safe behaviour
Commitment, assertiveness and negotiating skills
Conscientious, structured and careful working methods
Motivation for individual development and personal growth

The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion.

Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.

Klüber Lubrication Deutschland GmbH & Co. KG