Customer Service - Berlin, Deutschland - Work_in_Berlin Recruitment Agency
Beschreibung
Our customer is an European conglomerate and active in urban mobility. A small but growing business unit deals with the provisioning of rental bicycles.The concept is well known:
Customers receive a code via mobile phone to open the lock and also when they lock the bike again.
Billing for the use takes place to the minute, reported on the telephone bill.For the support of inquiries, for customer support and for complaint handling we are looking for you (M/F/d) to join the customer service / customer support department.
What you will do in this customer service role:- Assist in unlocking bicycle locks
- Reservations and order confirmation
- Capture damages and trigger repairs
- Customer master data maintenance
- Receive vandalism reports
- Help with invoice queries
- PC literacy
- Empathic listener and persuative speaker
- structured and goal-oriented way of working
- Ability to share knowledge and best practice
>>> OUR SERVICE OF COURSE IS FREE OF CHARGE FOR APPLICANTS
We ́re looking forward to hearing from you
Work in Berlin Recruitment Agency
Alt-Moabit 96b
10559 Berlin
Visit us at:
work-in-
If you need any assistance please don't hesitate to call Robert on
Skills that work well with our company are: customer service and customer support, sales and marketing, hospitality, retail experience, management experience, finance, appointments, call center experience
Job Types:
Full-time, Part-time, Permanent
Job Types:
Full-time, Part-time, Permanent
Work Location:
In person
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