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Sailauf

    Complaint Investigator - Sailauf, Deutschland - Fresenius Medical Care, Global Manufacturing, Quality & Supply

    Fresenius Medical Care, Global Manufacturing, Quality & Supply
    Default job background
    Permanent position, Ganztags
    Beschreibung

    Ihre Aufgaben

  • Bewerten und technische Untersuchung von Complaints von Wassertechnik Equipment gemäß Risikoklassen (Medizinprodukte und Nicht-Medizinprodukte)
  • Untersuchung der Ausfallursache und Dokumentation der Ergebnisse
  • Rücksprache bei Unklarheiten mit globaler Complaint Handling Unit oder direkt mit Landesansprechpartnern, Service Managern bzw. Technikern
  • Sichten und Bewerten von Serviceberichten mit dem Ziel systematische Fehler im Feld zu ermitteln
  • Erstellen von Testaufbauten und Durchführung von Testläufen, um Fehler zu simulieren oder nachzustellen
  • Mithilfe beim Erstellen von Auswertungen und Reports zum Thema Complaints
  • Ihr Profil

  • Sie haben ein erfolgreich abgeschlossenes Studium in einem technischem Bereich
  • Alternativ besitzen Sie mehrjährige Berufserfahrung als Facharbeiter oder Techniker im technischen oder medizintechnischem Umfeld
  • Idealerweise bringen Sie Erfahrung im Bereich der Qualitätssicherung mit
  • Sie besitzen Grundkenntnisse zu Aufbau und Funktion von RO-, Konzentratmisch, Media Supply Produkten
  • Ebenfalls sind Kenntnisse zu EN ISO 13485, 21CFR820, ISO 9001 wünschenswert
  • Gute IT Kenntnisse in den Programmen MS Office, QTrak (Trackwise), QDok (Windchill), gPDM (Windchill), ERP (AP+) sind von Vorteil
  • Eine eigenverantwortliche und zielorientierte Arbeitsweise ist für Sie genauso selbstverständlich wie bereichsübergreifendes Denken und Handeln
  • Sie kommunizieren sicher in der deutschen und der englischen Sprache (mündlich und schriftlich)
  • Sie haben Spaß an der Zusammenarbeit in einem internationalen Umfeld und Spaß an gelegentlichen Dienstreisen (10 %)
  • Unsere Benefits

  • Interessante und vielfältige Aufgaben in einem international agierenden Unternehmen
  • Teamorientierte Arbeitsweise
  • Einen Arbeitsplatz in angenehmem Betriebsklima
  • Flexible Arbeitszeiten sowie Homeofficemöglichkeiten
  • Benefits eines Konzerns wie Betriebsrente, Langzeitkonto, Corporate Benefits, etc.
  • Career with a purposeWe offer an opportunity to create and deliver treatments that save and change lives for the better. We'll support your ongoing development. And you'll be part of a dedicated team of people who inspire each other to create the best possible healthcare outcomes each and every day. Inclusion and diversityJoining Fresenius Medical Care means becoming part of a team that values diversity. We embrace the wealth of different backgrounds, cultures, experiences and opinions that make up our workforce and strive to create an inclusive atmosphere in which all our employees feel valued. StabilityDeveloping innovative products and continuously improving our renal therapies made us the clear market leader in the production of hemodialysis machines, with sustainable, profitable growth . This position provides our employees with the stability and security they need to help improve the lives of our patients. Learning and developmentWe offer participation in programs at world-class business schools, leadership development, regular training for our nurses, health care professionals and manufacturing staff and digital access to high-quality educational content for all employees worldwide 24/7. Local benefitsOur employees enjoy both local and global opportunities for growth and personal fulfilment. We offer local benefits designed to suit the requirements of the respective country and place of work to create ideal conditions everywhere. Work-life balanceWe want to empower people to deliver better care. Therefore, we promote a better work-life balance through flexible working hours, part-time models, the possibility to work from home, and more.

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