Team Lead Account Management - Munich, Deutschland - 4

Geprüftes Unternehmen

Munich, Deutschland

vor 3 Wochen

Geschrieben von:

Lena Wagner

beBee Recruiter

Beschreibung

Become a part of the 4.screen team

4.screen is the world's first platform designed to connect, interact, and engage with drivers. We have developed a fully standardized interface for realtime locationbased interaction with every driver, of every car brand, worldwide. We are live with leading car brands and working with the most recognized brands on enabling the future of mobility You will be a part of our Sales & Business Development Team which plays an integral role in growing the future success of our platform by inspiring the biggest brands for our innovative solution.

We're looking for an experienced and motivated leader to join our Account Management team.

You will build, mentor, and coach a team of account managers who are responsible for growing/maintaining strategic client relationships and securing constant ad revenue growth.

You are comfortable streamlining team operations, encouraging effective collaboration, and engaging with executives at all levels.

As a critical role in the continued success of our sales organization, you will help to iterate our culture and build an amazing team environment.

Your role:

Team management: You will guide, coach, motivate and manage a team of account managers. Create and maintain an inspiring and collaborative team environment with an open communication/feedback culture
Lead the daytoday: You will get involved (when needed) in operational tasks and support the team in merchant escalation calls or critical negotiations;
Maintain & hit commercial targets: You ensure that your team hits set goals every quarter, both on a team and individual level;
Align and collaborate: You work closely with local marketing, sales and account management to provide outstanding customer experience to marketers
Drive initiatives and projects: You strengthen our efforts towards automation, smarter usage of commercial tools and "Account Management at scale" to achieve higher productivity and increase customer satisfaction
Develop account plans: You plan how to further expand the relationship with our customers and carry out business reviews with the customer to create a longterm relationship
Upselling: You identify the potential upsell and lead these opportunities to a conclusion from the preparation of the offer, through the negotiation to the final signature of the contract
Develop pricing: You negotiate strategies and give consultancy to our crossfunctional teams
Create best practices and KPIs: You support the productivity and success of the Key Account Management team and increase the customer satisfaction

Your profile:

6+ years of experience in a customerfacing B2B media role, preferably Account Management/Customer Success and 3+ managing people and enjoying helping develop others. Experience in the DOOH industry is a plus.
Strong leadership and interpersonal skills: you listen, you have empathy, you can communicate effectively and convince when necessary
A proven commercial edge and strong negotiation skills and consultative acumen
Academic degree or comparable qualification, ideally with a focus on business and sales
Experience in developing creative sales and brand campaign strategies to achieve marketbased internal revenue targets
Willingness to attend key industry events and trade fairs to maintain personal interaction with our prominent agency and advertiser contacts
Ability to collaborate with other crossfunctional team leads and individuals to drive forward strategic growthoriented initiatives
Fluent in German and English
A basic willingness to travel

What we offer:

Have an impact on an international and collaborative team of talented people who love what they do
Enjoy an openminded culture with room for growth and the ability to bring in your own ideas
Work on a product that is used daily by millions of drivers in an increasing number of countries
Grow professionally through frequent knowledgesharing sessions and our growth & personal development framework
Use modern tech (MacBook or Lenovo ThinkPad) in your daily work
Relax during your 30 days annual leave (+ public holidays)
Enjoy an open office in Munich's vibrant Schwabing district, meet up with colleagues in our coworking space in Berlin, or enjoy the flexibility of working completely remotely within Germany
Enjoy free coffee, beer, and snacks at the Munich office
Benefit from our flexible working hours and our workfromhome policy
Have fun at regular Team Events, Quarterly Team Challenges, Pizza Nights, Game Nights, etc

We stand for equal opportunity for everyone and value diversity. Therefore, we encourage an open and inclusive working environment where you can be exactly who you are.
We truly believe that individual strengths and personalities make a great contribution to our success story.

Hence, even if you don't fulfil all of the points above but believe that you are still a great addition to our team and 4.

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