Customer Service Representative - Berlin, Deutschland - KGR
Beschreibung
We are recruiting for an international company a Customer Service Representative to join their teams inLisbon or Athens
The role is based in Portugal or Greece
Your Missions:
- Handle all incoming contacts from customers
- Develop your knowledge continuously to effectively answer customer queries and resolve potential issues
- Act as a key focal point for our leading accommodation partners by answering basic questions & queries about rooms modifications, rates and/or availability, extranet tooling usage, etc.
- Use adequate tools, processes and/or methods to ensure the provision of accurate, valid, and complete information
- Make sure that great levels of client service is delivered at all times as well as a positive experience for our partners.
Your profile:
- Holder of a high school diploma or equivalent
- Previous work experience in customer services experience
- Tech savvy and full proficiency with MS Office products
- Resident of Greece or ability to relocate under short notice.
BENEFITS:
- Be part of a dynamic and creative team with positive and friendly atmosphere
- Hybrid option after probation period
- 25 days' annual leave per year
- Relocation support
- Guidance and tools to reach your full potential.
Work Location:
In person
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