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    Corporate Travel Consultant - Bonn, Deutschland - American Express Global Business Travel

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    Ganztags
    Beschreibung

    Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

    Ready to explore a career path? Start your journey.

    Wir suchen dringend Verstärkung für unser Implant bei unserem Kunden GIZ (DEUTSCHE GESELLSCHAFT FÜR INTERNATIONALE ZUSAMMENARBEIT (GIZ) GMBH) am Standort Bonn zum nächstmöglichen Zeitpunkt.

    Der Arbeitsplatz ist im Hause unseres Kunden in Präsenz ( bei Wunsch Hybrid möglich ). Wir betreuen von unserem Standort den Kunden in Deutschland und der ganzen Welt.

    Der Kunde GIZ leistet unter anderem Entwicklungshilfe und macht die Welt zu einem besseren Ort.

    Somit kannst auch du ein Teil dieses Prozesses werden.

    Es erwartet dich eine angenehme Atmosphäre, liebe Kollegen

    und abwechslungsreiche Aufgaben.

    Folgende Tätigkeiten gehören u.a. zu dieser Position:

    Serviceorientierte und fachlich versierte Beratung der Firmenkunden bezüglich aller Anfragen und geforderten Reisen unter Beachtung der unterschiedlichen Reiserichtlinien und Compliance-Bestimmungen Buchung der gewünschten Reisen ( Flug, Bahn) soweit möglich über START/ AMADEUS, Internet und weitere Travel Counselor Buchungstools Betreuung dieser eingehenden Kundenanfragen per Telefon, E-Mail Beratung zu Einreise- und Visabestimmungen sowie Visabeschaffung Ausfertigung der Reisedokumente sowie der Rechnungen und Gutschriften Bearbeitung von Refunds aller nicht in Anspruch genommenen Reisedokumente Bearbeitung von Reklamationen Administrative Arbeiten wie Erstellung von Abrechnungen (BSP, DB, GKA, etc.), Reconciliation (ADM/ ACM, DB) Bearbeitung von nachträglichen Kundenanfragen (Rechnungskopien, Abrechnungsdifferenzen u. ä.) Queuebearbeitung Erstellung und Pflege der Kundenprofile Wenn Sie folgende Qualifikationen erfüllen, freuen wir uns auf Deine Bewerbung:

    Abschluss als Reiseverkehrskauffrau/-mann (gerne auch kurz vor dem Abschluss), oder vergleichbarer Abschluss im Reisebereich Berufserfahrung im Firmendienst eines Vollreisebüros Fundierte, fachliche Kenntnisse wie IATA, DB sowie der wichtigen Anbieter wie Airlines. Sehr gute START/Amadeus-Kenntnisse Teamfähigkeit, Aufgeschlossenheit

    Service- und Qualitätsbewußtsein

    Leistungsbereitschaft, Belastbarkeit sowie Verantwortungsfreudigkeit Bereitschaft zur aktiven Teilnahme an Weiterbildungsmaßnahmen Gute Englisch- und Deutschkenntnisse in Wort und Schrift

    Location

    Germany - Bonn

    The #TeamGBT Experience

    Work and life: Find your happy medium at Amex GBT.

  • Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.
  • Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
  • Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
  • We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
  • Wellbeing resources to support mental and emotional health for you and your immediate family.
  • And much more
  • All qualified applicants will receive equal consideration for employment without regard to age, gender identity (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, race, color, religion, creed, national origin, disability, veteran status, citizenship or marital status. It is our policy to maintain an equal-opportunity environment free from intimidation, harassment or bias for our candidates, colleagues, clients and suppliers.

    We are committed to providing reasonable accommodation to individuals with disabilities. Please, let your recruiter know if you need an accommodation at any point during the hiring process. For more details, please consult .

    What if I don't meet every requirement? If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for


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